Verified record
A customer wrote that First Call HVAC Solutions consistently delayed project completion and that the work was faulty. First Call HVAC Solutions holds a BBB A+ grade. First Call HVAC Solutions describes itself as Greater Boston's family-owned HVAC specialists serving Woburn, Lexington, Peabody and the North Shore, per its website.
I paid REMOVED/First Call HVAC Solutions $5,000 in July 2024 for installation of a REMOVEDHVAC system that was sold with a 1-year labor/service warranty and 5-year manufacturer warranty. The system later failed.
REMOVEDand First Call HVAC Solutions initially appeared invested and committed to delivering quality work, but they consistently delayed project completion, and the work was faulty, riddled with issues. Worse, throughout the process, REMOVEDrepeatedly emphasized that his one-year warranty obligated him to stand behind his work, yet he failed to honor this promise.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from First Call HVAC Solutions. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Specializes in
Service area
Languages
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Sep 26, 2026.
Transparent diagnostics5.0
Broad plumbing and HVAC range5.0
Repeat, years-long customers5.0
Water heater and boiler installs5.0
Two AC technicians out within a few hours5.0