First- Rate Moving & Storage
Regional · 89-93 Main St Ste 204, Andover, MA 01810, USA
Their work
43 photosReach out
Call (978) 819-7270Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- A+ BBB rating
- 13 reviews in the last 6 monthsNo negatives
- 13 customer photosOf completed work
Highlights
- Recent Google reviews — last-six-month comments stay positive
- Careful handling — antiques, furniture, boxes, and POD loads
- Scheduling help — reviews cite last-minute and coordinated moves
- Review depth — Google and HomeAdvisor both show strong averages
- Older 1-star review — HomeAdvisor complaint flags handling and claims dispute
- Registry check — DOT and MC numbers are self-reported
First-Rate Moving & Storage has the kind of review pattern a homeowner notices before a move: Google lists 85 ratings at 5 stars, HomeAdvisor lists 34 ratings at 4.9, and the recent Google comments are still describing ordinary moving-day details rather than vague praise. The company says Jay started First-Rate Moving in 2015 after working for a small moving company in the Greater Boston area, and its own site names him as owner/founder. The work is centered on moving, from local residential and commercial moves to long-distance moves, storage moves, senior moves, pool tables, hot tubs and spa moving. In the last six months, customers specifically mention a last-minute apartment move with items arriving intact, antique furniture handled carefully, a daughter’s move completed in a few hours, shipping POD packing, and heavy office furniture moved without lost parts. The public profile is not spotless, but the current pattern is favorable. BBB assigns an A+ and says the business is not BBB accredited; HomeAdvisor lists the company as Approved. One older HomeAdvisor review is sharply negative and raises a handling and claims dispute, so it is worth putting move instructions, inventory separation, valuation coverage, and any damage-claim process in writing before the truck arrives. First-Rate looks best suited for homeowners who want a dedicated mover for local or long-distance work, especially when careful wrapping, scheduling help, or heavier items are part of the job. Before booking, verify the self-reported DOT 3141590 and MC 99572 directly with FMCSA, and confirm exactly what is included in the quote, what happens if the scope changes, and how damage claims are handled.
Read the comments
Most recent comments
- 5.0Jun 30, 2026
Excellent service and patient moving staff. Communication was good and the video call to review inventory was easy. Will choose to is company again and recommend to all friends in the area. Thank you!
— Chris SerioView on Google Reviews ↗ - 5.0Jun 12, 2026
Got an appointment last minute and was able to be moved into my apartment next day. Local moving from apartment to apartment, Smooth service and all items arrived in perfect condition, good communication aswell. highly recommend!
— kareemView on Google Reviews ↗ - 5.0Jun 11, 2026
Wendi and Will were wonderful! I had antique furniture, they moved it all with kid gloves. Very professional! Highly recommend them!!
— Sarah MillsView on Google Reviews ↗ - 5.0May 29, 2026
I moved my daughter last weekend with First Rate Moving and Storage. Our movers Jimmy, Billy and Jesus were awesome, very professional, courteous and efficient. We had our move completed in a few hours. Daniel was very helpful in getting the move organized and scheduled. Everything worked out great. I would definitely recommend First Rate Moving and storage if you are looking to move and need help.
— MichaelView on Google Reviews ↗ - 5.0May 26, 2026
Thank you. Move went smooth, great team, easy to coordinate.
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Update history
Added 73 new comments, added 43 new photos, established rating 4.2
- behind the score: Older 1-star review — HomeAdvisor complaint flags handling and claims dispute
What does a move cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from First- Rate Moving & Storage. Use it to sanity-check bids, then get the real number in writing.
Flights without an elevator, counting both ends.
Estimated range
$900 – $1,700
Typical move around $1,300