Fitton Moving & Storage works out of 161 Benson St in Fitchburg, and is the company Central Massachusetts households call for local moves, long-distance and international relocations, office moves and storage. The business describes itself as third-generation and family-owned, established in 1945, and says it runs a 50,000 square foot climate-controlled storage facility alongside the moving operation. The Better Business Bureau files the same address and phone under the corporate name Fitton Van & Storage, Inc., with Fitton Moving & Storage listed as an alternate name.
What customers describe most consistently is a crew that arrives when it said it would and treats the house carefully. Recent reviewers in June 2026 credit a thoughtful pack-up in Massachusetts followed by an efficient unload in Maine with an accurate estimate, and a lead named Eric whose team packed more than 4,500 pounds of household goods in under seven hours for a military overseas move. Crew members are named again and again — Dave, Lewis, Mike, Eric, Shaq, Brandon — which is the pattern of a small, stable operation rather than rotating labor. In January 2026 reviews, homeowners described furniture wrapped against scratches on new hardwood, boxes landing in the correctly labeled rooms, and storage held for several weeks while a new home was renovated before move-in. Google publishes a 4.9 average across 22 ratings, and the BBB shows an A+ grade with accreditation since 2006.
Two things are worth raising before you book. A June 2026 reviewer who booked two movers on the owner's advice reported the job taking 4.5 hours against a three-hour estimate, and said the experience did not impress them — so it is fair to ask how the hourly estimate is built and what happens when stairs or access slow a crew down. Separately, a BBB reviewer reported valuables missing, items broken, and delivery handled by a company Fitton outsourced to arriving more than two hours late with boxes unpacked and items not reassembled; if your move crosses state lines, ask directly who physically performs the delivery leg and how claims for loss or damage are handled.
One more thing to reconcile: the company's own site says it has served Central Massachusetts since 1945 for nearly 80 years, while the BBB profile lists a business start date of April 1988 and 38 years in business. Both can be true of a family that has moved people longer than the current corporation has existed, but the numbers do not match, and the trading history is worth asking about.
Fitton is a sensible call for a local Central Massachusetts move where punctual, careful crews and on-site storage matter. Confirm the written estimate and the hourly minimum, and confirm in writing who handles any long-distance delivery.