Frankie Drain Services

A hundred and three Google ratings average 4.9, and the story behind them repeats: someone calls about a clog, a leak, or a plumbing problem that can't wait, and Frankie Drain Services is at the door within the hour. The company is based in Mattapan and says it serves the greater Boston area, working drains and pipes with camera inspections and hydro jetting alongside the after-hours calls that come with old plumbing. It also says it's been doing this since 1994, with more than thirty years of experience behind it. Nineteen reviews have landed in the last six months, and not one is negative. A hot water heater started leaking into a basement on a weekday evening; the owner arrived within two hours, swapped it under warranty at no cost, and stayed until 10:30 that night finishing the install. A different customer called about a leak in the basement at 8pm on a Saturday and had it fixed within the hour. Someone else had a second-floor bathtub drain cleared the same day they called, and a sewage pipe leak was diagnosed with precision on another visit. That pattern of fast, same-day turnarounds runs back through 82 reviews dating to 2022 across six sources, including a near-identical 4.9-star tally on Birdeye and a perfect small sample on Repairhit. One thing worth asking about directly: the company's own marketing puts its founding in 1994, but its BBB filing shows Frankie Drain Services, Inc. was incorporated in 2021 and lists just four years in business — a gap that deserves a straight answer before assuming decades of continuous operation under this entity. BBB also grades it A+ but notes it isn't an accredited business. A Yahoo Local listing shows only two reviews averaging 3.0, well below its Google numbers, though a sample that small doesn't carry much weight either way. For a stuck drain, a leaking pipe, or a plumbing problem at an inconvenient hour, this is a company reviewers say picks up and shows up fast. Before booking, confirm current licensing and ask the owner, Francis Ogu, to clear up the 1994-versus-2021 timeline.