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Freeman Plumbing is a family-owned Danvers mechanical contractor that says it specializes in boilers, water heaters and radiant heating. Google shows 4.9 stars from 20 ratings, and customers name Matt as the plumber who does the work. Rinnai and on-demand systems come up repeatedly. In an April 2023 review, a customer who had gone a month without heat said about five technicians from another company had no experience with their Rinnai system; Matt repaired it and replaced an antique boiler with a new Rinnai. An October 2021 reviewer said Matt had looked after their Rinnai boiler for years and installed a washer and dryer in tight quarters, and a July 2021 customer said he fixed an on-demand system and explained how it worked. In April 2024, one customer had an on-demand water heater replaced after another company never followed up, and another had an old tub replaced. A November 2025 customer said a small repair turned into a full system replacement to get heat and hot water back. One January 2025 reviewer said the work was good but they were significantly overcharged and the company wouldn't provide a receipt.
Matt and his crew went above and beyond to get my heat and hot water back on. What started as a small repair turned into a full system replacement, and they handled it with incredible professionalism. They worked the last two Sundays to make sure everything was up and running, and even managed to order and install the new system within 24 hours. Their dedication, skill, and attention to detail were outstanding. I highly recommend them to anyone needing a reliable and trustworthy plumber.
Did a good job but significantly overcharged me and wouldn’t provide a receipt .
Had to replace my on demand water heater. One company came out and did not follow-up. Another quoted a ridiculous price. Matt freeman was reasonable, kept in contact and provided pictures of types of jobs he has done that were similar to my needs. He came on schedule and advised me that water tank was not what we agreed to before price and install. It was a newer Rinnai model with better features and he finished the job timely and with neatness and care. This guy is great and will definitely use him again. Matt, thank you for the great service.
Freeman plumbing Replaced my older tub with a new one. We love it! Matt was professional and very responsive. Kept the work area clean as they were working. Would recommend for any plumbing projects!
I had no heat for a month in the middle of winter. I had about 5 different HVAC technicians come down from another company but none had experience with my Rinnai system. I called another plumber and he was on vacation for weeks, he referred me to another company who canceled last minute twice, and he then sent another company's plumber down, who wanted to replace both of my boilers for a large price tag. Then I found Matt Freeman, he came down and explained all my options. His knowledge is impressive. He figured out the best solution at the greatest value. He was able to repair my Rinnai, replace my antique boiler with a new Rinnai, helped with MassSave, National Grid, and getting the permits and inspections. He goes above and beyond, the area looks beautiful. He left the area spotless and finished the job in a timely manner. The electrician he used was also very reliable. Matt is responsive to texts. He writes out a professional detailed invoice. He is trustable and an expert in his field. He was respectful of the house and made sure my cats did not get out. Thank you.
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Jul 2, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Freeman Plumbing. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Turns down unneeded work4.7
Same-day emergency repairs4.5