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Freeman Plumbing

Local business · Dayton St, Danvers, MA 01923, USA

4.0(8)
Plumbingboiler installationwater heater installation

Their work

9 photos

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Call (978) 777-0203Visit websiteSee on Google

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Verified record

License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported. Look up in the official Massachusetts registry ↗

Highlights

  • Google rating4.9 average across 20 ratings
  • Heating specialtyboilers, water heaters, and radiant heat are the focus
  • Master Plumber licenseadvertised as #15855-M across directory listings
  • BuildZoom scoreprofile shows 0, unlike the 4.9-star reputation elsewhere
  • Service areasite names only Danvers despite broader North Shore claims elsewhere

Freeman Plumbing works out of Dayton Street in Danvers, and by its own description it's a family-owned, full-service mechanical shop built around heat and hot water rather than general pipe work — boilers, water heaters, radiant heating, and oil-to-gas conversions are what it says it does. The company's own contact email points to Matt Freeman as the person behind it, and its site names Danvers as the service area it covers, so homeowners farther out should ask before assuming coverage. On Google, it holds a 4.9-star average across 20 ratings, a figure repeated on several plumbing and HVAC directory pages. Its broader review history goes back to 2021 and spans four different sites, but only a handful of full reviews are on record, and the overall tone across them leans positive without being unanimous — worth keeping in mind rather than reading the star average as the whole story. A few things are worth checking before booking. Several directories list a Master Plumber license number for the business, but that comes from marketing copy rather than an independent registry check, so ask to see current license and insurance paperwork directly. Its BuildZoom profile also shows a score of 0, which sits oddly next to the near-perfect ratings seen everywhere else and is worth a second look. This looks like the right call for a heating system that needs real hydronic know-how — a boiler on its way out, a water heater swap, a radiant-heat problem — more than for routine plumbing repairs. Confirm they service your specific town and ask for proof of current licensing before scheduling.

Read the comments

Most recent comments

  • 5.0Nov 24, 2025

    Matt and his crew went above and beyond to get my heat and hot water back on. What started as a small repair turned into a full system replacement, and they handled it with incredible professionalism. They worked the last two Sundays to make sure everything was up and running, and even managed to order and install the new system within 24 hours. Their dedication, skill, and attention to detail were outstanding. I highly recommend them to anyone needing a reliable and trustworthy plumber.

    Chuck McLaughlinView on Google Reviews
  • 3.0Jan 8, 2025

    Did a good job but significantly overcharged me and wouldn’t provide a receipt .

  • 5.0Apr 29, 2024

    Had to replace my on demand water heater. One company came out and did not follow-up. Another quoted a ridiculous price. Matt freeman was reasonable, kept in contact and provided pictures of types of jobs he has done that were similar to my needs. He came on schedule and advised me that water tank was not what we agreed to before price and install. It was a newer Rinnai model with better features and he finished the job timely and with neatness and care. This guy is great and will definitely use him again. Matt, thank you for the great service.

  • 5.0Apr 4, 2024

    Freeman plumbing Replaced my older tub with a new one. We love it! Matt was professional and very responsive. Kept the work area clean as they were working. Would recommend for any plumbing projects!

    Melissa WoolseyView on Google Reviews
  • 5.0Apr 11, 2023

    I had no heat for a month in the middle of winter. I had about 5 different HVAC technicians come down from another company but none had experience with my Rinnai system. I called another plumber and he was on vacation for weeks, he referred me to another company who canceled last minute twice, and he then sent another company's plumber down, who wanted to replace both of my boilers for a large price tag. Then I found Matt Freeman, he came down and explained all my options. His knowledge is impressive. He figured out the best solution at the greatest value. He was able to repair my Rinnai, replace my antique boiler with a new Rinnai, helped with MassSave, National Grid, and getting the permits and inspections. He goes above and beyond, the area looks beautiful. He left the area spotless and finished the job in a timely manner. The electrician he used was also very reliable. Matt is responsive to texts. He writes out a professional detailed invoice. He is trustable and an expert in his field. He was respectful of the house and made sure my cats did not get out. Thank you.

Specializes in

Plumbingboiler installationwater heater installation

Also offers

HVAC / Heating & Coolingplumbingboiler repairradiant heat repairoil to gas conversion

Service area

Danvers, MA

Languages

English

Update history

  1. Added 8 new comments, added 9 new photos, established rating 4.0

    • behind the score: BuildZoom score — profile shows 0, unlike the 4.9-star reputation elsewhere

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