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Typical Greater Boston range for this kind of work, from regional averages — not a quote from Handford Oil. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
An October 2025 Google reviewer described damage to their home during an oil-tank replacement by Handford Oil: torn stairway wood, scratched doors and walls, and oil on carpeting. The customer said they sought repair estimates and sent photos to the owner but received no return call. Handford Oil says it serves Springfield, Agawam, Chicopee, Southwick, Holyoke and Longmeadow, and advertises 24/7 emergency service. Its Google rating is 2.2 stars from 12 ratings. Phone service draws complaints too. An April 2026 reviewer describes rude treatment and alleges overcharging of people receiving oil assistance. In January 2025, another customer said the receptionist was unsympathetic about an emergency and that they switched companies. An October 2024 reviewer criticized customer service while praising the oil price. A separate April 2021 review alleged five charges to the customer's account in February of that year, with the money still unreturned when they wrote. The customer also said the company threatened litigation and banned them from buying oil after they complained.
Do not reccomend this company at all! Lady on the phone is very rude and stupid. Also, they overcharge people who receive oil assistance. There are other better options out there. Avoid Handford Oil completly.
Would never recommend this company to anyone. They removed and replaced an oil tank in my home and left my home a disaster. Ripped up the wood on both sides of my finished, notty pine stairway., Scratched my door and my walls. Flooring needs replacement, dripped oil on my carpeting, needs to be replaced. It’s gonna cost me a fortune to fix my home after this tank removal. Had to get estimates for Painter, construction, worker, and flooring and carpeting. Left message for owner to call me and enclosed photos, never called back. Wish I knew how to put the photos on here because you wouldn’t believe it! three days ago
Do not recommend. Customer service is awful. The receptionist is downright rude and unprofessional, and unsympathetic if you have an emergency situation. I had my last interaction with her today, and switched to another company, where the person I spoke with was polite and respectful. If you are looking for an oil company, I strongly advise you not to use Handford Oil.
I can absolutely see why everyone told me not to deal with this company customer service is horrible not professional at all. I Can definitely tell it’s the same person answering the phone that responds back to customers reviews! But can’t complain too much when the oil price is great!!! :{}
Buyer BEWARE! This is NOT a good company. They charged my account 5 times in February 2021(today is April 28, 2021) I still CAN'T get my money back. When I called to raise a stink? They threatened me with litigation and BANNED me from buying oil from them! What are they trying to hide? Dozens of other oil providers around! How many other people have they done this to?🤔🤔 I DON'T know, BUT I WILL FIND OUT! DO NOT GIVE YOUR CC INFO ONLINE! YOU'VE BEEN WARNED! THIS PLACE IS A JOKE!
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2 changes recorded — last scanned Oct 1, 2026.
Next-day AC repair3.5