Elements Mechanical

Last night I got home from work around 6pm and realized that my a/c wasn’t working, and my apartment was 85 degrees. I tried everything I could think of to get it going but to no avail. I knew I needed a professional’s service to help me escape the sweat box I was sitting in. I made several calls and either received voicemails or was told by a few repair people that they couldn’t come out this late. I was very hot and even more frustrated. I looked for hotels near the hospital I work at and each one I called (4 total) were completely sold out, so I decided to continue calling. Thankfully I called Paul at “Elements Mechanical” b/c he picked up and could likely hear the desperation in my voice. I was hot, irritable, and truly exhausted. Paul agreed to come out and arrive at my place at 11:30pm. He got right to work on isolating the problem. It was not a simple fix and it really took a professional to locate and remedy the problem(s). Paul spent over 4 hours going banco and forth between my apartment, the closet with the air handler, and ultimately up on the roof of my building to investigate the condenser that is on the roof. Paul was able to isolate several issues and then worked rigorously to come up with solutions. It took a decent amount of time and at times I wasn’t certain we would get it running. Lucky for me, Paul was on the job and he managed to identify areas of concern and then solved them. At 3:30am my apartment temperature finally started to drop, and I’m no time at all it reached a very comfortable temperature. I am beyond happy that Paul was so determined to find and fix these problems, and that determination paid off. He not only fixed the problems but also identified why they happened to prevent it from happening again. Paul is a very honest, hardworking, and also a super friendly Tech that really takes pride in helping people out and finding problems and solutions. I couldn’t be more thankful that Paul picked up my call and agreed to come out so late at night. He truly saved me from a complete night of misery. Professional, kind, and caring are adjectives that I would use to describe Paul and how he works with his clients. I cannot recommend Paul enough. If you are having issues with your heat or a/c, or just want the peace of mind of a good servicing by an extremely competent Tech, I would not hesitate in calling Paul at “Elements Mechanical”. I know I will be calling Paul for any further needs I have, and I will absolutely be referring Paul to anyone I come across that needs an EXCELLENT electrician / HVAC person. I couldn’t be more pleased with the service and solutions that Paul provided. Thank you again, Paul! I truly appreciate you helping me in a very desperate time of need, and staying on task and committed to solving my issues. All the while not even considering throwing in the towel. Your determination was very reassuring and your solutions were excellent! Best, Brian Hopkins

Paul was excellent. He got right back to me after I left a message and was at my house the next morning since my issue was serious. Professional, smart and reliable and also very clean when the work was complete.

Came out late on a holiday 10 PM! Was very nice and was very fair with his charges. Very humble and easy going.

Quick response and great work!

He was super nice and very professional!