IndoorDoctor

IndoorDoctor is an Auburndale-based indoor air quality and mold testing outfit — the call when something in a house feels off, a home inspection flags a mold concern, or someone's about to buy a property and wants an independent read before closing. Google puts them at 4.9 stars across 245 ratings; Angi's smaller sample of 22 is a clean 5.0. The name that comes up review after review is Justin, who runs most of the on-site testing. Recent reviewers describe him staying reachable by phone and text well after the visit — walking one customer through next steps when an initial mold mitigation pass didn't fully clear it, and following up after hours to answer a buyer's questions on a pre-purchase inspection. Jeff, who handles much of the office communication, gets called out separately for keeping an insurance-restoration partner's projects on track. The written record goes back to 2013 and totals 184 reviews across five sources, so the recent run isn't a new streak. In 2023 and 2024 reviews, the same pattern shows up under different names on the team: Sean McDonough walked a homeowner through the long-term impact of water damage, Mike Fanale completed a mold evaluation within 24 hours of an after-hours call, and Jeff untangled a lab mistake in time to keep a home sale on schedule. BBB gives the company an A grade and accredited status. Not every visit has gone as planned. In an August 2025 review, a customer described being ghosted for a scheduled appointment — no one showed and calls to the office went unanswered; the business says it tried reaching the customer that day and later offered to reschedule with a free sample, though the customer had already moved on. BBB also lists two complaints on file without detail on what they involved. IndoorDoctor fits a homeowner who wants an actual mold, radon, or air-quality test rather than a guess — especially ahead of a sale or after a water event. Given the one no-show account, it's worth confirming the appointment gets a day-before callback.