Verified record
J.W. Langton Plumbing & Heating is a Waltham plumbing shop run by Joe (Joseph) Langton, offering plumbing, gas fitting, heating system service and installation, and plumbing work tied to kitchen and bathroom renovations. Its Massachusetts plumbing license is registry-verified active. What stands out across roughly three dozen reviews from 2020 through mid-2026 is how directly and consistently Joe himself is credited — homeowners describe texting or calling him for a frozen pipe, a failed water heater, or a burst-pipe flood, and getting a same-day or next-day response even after hours and on weekends. A 2025 reviewer said Joe was on his way within one text after a pipe froze while the homeowner was out of town; a 2024 reviewer said the team came out after-hours the same evening they called, after four other plumbers hadn't been able to help. The work ranges from routine repairs — garbage disposal swaps, faucet replacements, toilet flange fixes — to larger jobs: a 2024 reviewer described Joe running both the gas and water lines for a full backyard renovation with an outdoor kitchen, a water feature, and a firepit, and a 2025 reviewer had him plumb a new master bathroom. Multiple reviewers, including a property manager and an HOA dealing with repeated storm-related pipe failures in a 2023 account, say they've used the company for years running. The one clearly negative account is older: a 2021 reviewer described the billing as not transparent, saying receipts for parts weren't shown despite what they felt were high prices. It's the sole complaint of its kind in a record that otherwise runs nearly uniformly positive across six years and two platforms — a separate Thumbtack profile, also mostly positive, lists Joseph Langton as a background-checked owner with more reviews specifically on boiler and water heater work. For a Waltham-area homeowner with a plumbing emergency, gas fitting, or heating work, the record here is deep and largely built around the same person answering the call — though it's fair to ask upfront how pricing and parts costs are itemized, given the one billing complaint on file.
J.W. Langton has been our plumber for the last 4 years or so. I've had nothing but excellent service from Joe and his plumbers on multiple issues from heating, kitchen renovations, and today replacing a broken toilet flange. He responded immediately and sent two young men, Steven and Francesco, who were professional, courteous, and respectful of our home. I am a retired contractor, and in my 40 years in business, J.W. Langton is by far the most reliable plumber I've ever used. I highly recommend them!
Dependable, reliable highly skilled team who you can trust. Had a pipe freeze this week’s past. I was out of town and family was really stuck. One text to Joe he was on the way to take care of it. Also, identified long term fix and completed work. life Saver Joe and team was there to help followed up with call that evening to make sure everything was ok!!!!
Excellent service.
Joe was a joy to work with! He responded to my call promptly, was friendly and professional, worked efficiently and also gave good advice for things to repair before they became a bigger problem. He is my new go-to person for any plumbing needs!
When our home experienced flooding due to burst pipes, we were faced with significant challenges. We engaged the local Servepro team for cleanup services and asked their project manager for a recommendation on a locally trusted independent plumber. Based on his suggestion, we contacted Joe Langton. Placing our trust in this advice proved invaluable during such a difficult time. When Joe and his teammate, Chris L, showed up at our home the very next morning, we instantly felt a sense of relief. Joe wasted no time identifying the sources of the burst and walking us through every step of the process ahead. From the very first moment, it was clear to us that Joe was so much more than just another contractor—he genuinely cared about what we were going through. His kindness, patience, and deep expertise shone through, making us feel seen and supported at a time when we needed it most. Throughout the past year, Joe has been instrumental in the rebuilding on the inside of our home, serving as both general contractor and plumber. He also provided guidance and reassurance throughout the process. In his capacity as general contractor, Joe assembled a team of skilled and reliable tradespeople—professionals he had worked with extensively on previous projects as well as those who have contributed to his own residence. This included experts in plaster, painting, tiling, and notably, carpentry team; one carpenter, with over 50 years of experience in custom kitchen cabinetry, delivered exceptional results for our new kitchen. As our plumber, Joe—together with his team members, Chris L, Steve and Chris B—approached every plumbing challenge with remarkable skill, care, and attention to detail. Their work on our new master bathroom was nothing short of outstanding. Joe took the time to listen carefully to our ideas and concerns, offering thoughtful suggestions that made the final result both functional and beautiful. The installation was handled with utmost professionalism, and the craftsmanship is evident in every detail, from the great tilework to the sleek, reliable fixtures. Joe did the gas fitting and along with his team, they also managed our furnace, condenser and water heater installation, ensuring everything was completed safely and efficiently. What truly made the difference for us was the respect and empathy Joe and his team showed throughout the process—they treated our home as if it were their own and always made sure, we were comfortable with each step. Looking back, we feel incredibly fortunate to have had Joe by our side during such a challenging time, and we are deeply grateful for his unwavering support and exceptional workmanship. We would highly recommend Joe and his team for anyone seeking general contracting and plumbing needs and are confident that he and his team will provide the same outstanding service and support that we received.
Specializes in
Also offers
Service area
Languages
1 change recorded — last scanned Jul 1, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from J.W. Langton Plumbing & Heating L.L.C. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Active license2.5
Long operationNot yet rated
Active state license2.6