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J.W. Langton Plumbing & Heating L.L.C

Local business · 611 Trapelo Rd, Waltham, MA 02452, USA

4.2(38)
PlumbingHVAC / Heating & Coolingwater heater installationboiler repair

Their work

17 photos

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Call (781) 266-6623Visit websiteSee on Google

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Highlights

  • Fast emergency responsesame-day fixes for pipe freezes and burst pipes
  • Long-tenured clientsyears of repeat plumbing and heating work
  • Heating and boiler focusThumbtack reviews center on boiler and water heater work
  • High ratings across sites4.9 stars from 49 Google reviews
  • Limited third-party spreadmost reviews concentrate on Google, fewer on Thumbtack

J.W. Langton Plumbing & Heating works out of Waltham, and reviewers keep circling back to the same thing: when a pipe freezes or bursts, Joe shows up fast. The company describes itself as covering Waltham with plumbing, gas fitting, heating, and kitchen and bathroom renovation work, and Joseph Langton, who has passed Thumbtack's background check, runs it. This spring, one customer's pipe froze while the family was out of town — a single text to Joe had someone on the way before anyone panicked, and the crew found a longer-term fix while they were at it. In January, a different household's pipes burst badly enough that the ServPro crew cleaning up afterward referred them straight to Joe, who arrived the next morning with a teammate to trace the source of the leak. A customer of about four years called them back this June for a broken toilet flange and got the same fast response. Another reviewer this winter singled out how promptly Joe returned a call and how much practical advice came with the visit, on top of the actual fix. None of that is a new pattern — it's just the latest chapter. Google shows 49 ratings averaging 4.9, and Thumbtack adds another 11 at 4.5. Thirty-eight reviews stretch back to 2020 across five different sources, and the last six months alone brought six more reviews with nothing negative among them. The heating side of the business runs deep: its Thumbtack profile is built almost entirely around boiler and water heater installs and repairs, on top of the plumbing calls. What's thinner is the spread of sources — nearly everything known about the company sits on Google and Thumbtack, with no independent footprint yet on BBB, Angi, or Houzz. Its Massachusetts plumbing license (16704-PL-M) is active. For a plumbing or heating emergency around Waltham — a frozen or burst pipe, a boiler or water heater on the fritz — this is a reasonable call, and per its own site the same crew handles gas fitting and kitchen or bathroom renovation work. Worth getting a firm quote before booking, since none of the reviews speak to pricing.

Read the comments

Most recent comments

  • 5.0Jun 19, 2026

    J.W. Langton has been our plumber for the last 4 years or so. I've had nothing but excellent service from Joe and his plumbers on multiple issues from heating, kitchen renovations, and today replacing a broken toilet flange. He responded immediately and sent two young men, Steven and Francesco, who were professional, courteous, and respectful of our home. I am a retired contractor, and in my 40 years in business, J.W. Langton is by far the most reliable plumber I've ever used. I highly recommend them!

    Michael RipleyView on Google Reviews
  • 5.0Jun 19, 2026

    Dependable, reliable highly skilled team who you can trust. Had a pipe freeze this week’s past. I was out of town and family was really stuck. One text to Joe he was on the way to take care of it. Also, identified long term fix and completed work. life Saver Joe and team was there to help followed up with call that evening to make sure everything was ok!!!!

    Lawrence CalabroView on Google Reviews
  • 5.0Feb 24, 2026

    Excellent service.

  • 5.0Feb 3, 2026

    Joe was a joy to work with! He responded to my call promptly, was friendly and professional, worked efficiently and also gave good advice for things to repair before they became a bigger problem. He is my new go-to person for any plumbing needs!

    Tanishia ChoiceView on Google Reviews
  • 5.0Jan 19, 2026

    When our home experienced flooding due to burst pipes, we were faced with significant challenges. We engaged the local Servepro team for cleanup services and asked their project manager for a recommendation on a locally trusted independent plumber. Based on his suggestion, we contacted Joe Langton. Placing our trust in this advice proved invaluable during such a difficult time.<br>When Joe and his teammate, Chris L, showed up at our home the very next morning, we instantly felt a sense of relief. Joe wasted no time identifying the sources of the burst and walking us through every step of the process ahead. From the very first moment, it was clear to us that Joe was so much more than just another contractor—he genuinely cared about what we were going through. His kindness, patience, and deep expertise shone through, making us feel seen and supported at a time when we needed it most.<br>Throughout the past year, Joe has been instrumental in the rebuilding on the inside of our home, serving as both general contractor and plumber. He also provided guidance and reassurance throughout the process. In his capacity as general contractor, Joe assembled a team of skilled and reliable tradespeople—professionals he had worked with extensively on previous projects as well as those who have contributed to his own residence. This included experts in plaster, painting, tiling, and notably, carpentry team; one carpenter, with over 50 years of experience in custom kitchen cabinetry, delivered exceptional results for our new kitchen.<br>As our plumber, Joe—together with his team members, Chris L, Steve and Chris B—approached every plumbing challenge with remarkable skill, care, and attention to detail. Their work on our new master bathroom was nothing short of outstanding. Joe took the time to listen carefully to our ideas and concerns, offering thoughtful suggestions that made the final result both functional and beautiful. The installation was handled with utmost professionalism, and the craftsmanship is evident in every detail, from the great tilework to the sleek, reliable fixtures. Joe did the gas fitting and along with his team, they also managed our furnace, condenser and water heater installation, ensuring everything was completed safely and efficiently. What truly made the difference for us was the respect and empathy Joe and his team showed throughout the process—they treated our home as if it were their own and always made sure, we were comfortable with each step. Looking back, we feel incredibly fortunate to have had Joe by our side during such a challenging time, and we are deeply grateful for his unwavering support and exceptional workmanship. We would highly recommend Joe and his team for anyone seeking general contracting and plumbing needs and are confident that he and his team will provide the same outstanding service and support that we received.

Specializes in

PlumbingHVAC / Heating & Coolingwater heater installationboiler repairpipe repair

Also offers

plumbing repairfaucet replacementtoilet repairgas fittinggarbage disposal installationkitchen and bath renovation

Languages

English

Update history

  1. Added 38 new comments, added 17 new photos, verified active license, established rating 4.2

    • confirmed against the state license registry
    • behind the score: Limited third-party spread — most reviews concentrate on Google, fewer on Thumbtack

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