Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Jackson Home Inspection. Use it to sanity-check bids, then get the real number in writing.
Firms price in size tiers, not per foot — pick the bracket.
Estimated range
$530 – $760
Typical inspection around $650
Jackson Home Inspection is a North Reading firm built around pre-purchase walkthroughs, run today by Ray Jackson and Joshua Amsler, with Brenda handling scheduling. Ask what keeps buyers coming back and the same detail surfaces again and again: an inspector who narrates what he's seeing in the moment, then leaves behind a written report that actually gets read. That pattern holds across 70 Google reviews dating to 2021 — enough volume that Google shows a 4.9★ average from 88 ratings and BBB grades the company A+. Reviewers single out the explanation, not just the checklist: one 2026 buyer said Josh "helped contextualize what was severe and what was normal wear and tear", and clients keep coming back for repeat purchases — one family used the company across three properties, another called on Josh twice within a year. Turnaround shows up as a recurring theme too: a Saturday inspection booked with one day's notice still produced a full report, and a 2025 reviewer noted the write-up landed within 24 hours. It also turns up as a quick recommendation on r/massachusetts. Two things are worth knowing before booking. A July 2026 reviewer said the inspection itself was thorough, but that the company sent their report — containing personal information — to the wrong recipient, and that the office acknowledged similar mistakes had happened before; it cost that buyer two days during a time-sensitive purchase. And the state registry lists the business's Massachusetts home inspector license, No. 189, as expired since 2014 — a gap a near-perfect star average won't surface on its own. Jackson fits buyers who want an inspection narrated to them in plain language rather than handed over as a checklist, especially first-timers working an older North Shore or Greater Boston home. Before booking, ask who is licensed to inspect today and how the firm handles delivering a report that carries your personal information.
“We used Jackson Home Inspection. I would certainly recommend them.”
Highly recommend! As a first-time homebuyer, I couldn't have asked for a better experience. They were professional, knowledgeable, & genuinely kind. Brenda/Josh went above and beyond to help me meet a tight deadline, and took the time to explain everything in a way that was easy to understand. I really appreciated their expertise and the care they put into the entire process.
Josh did a thorough job during the inspection, and I was satisfied with the quality of the inspection itself. Unfortunately, I was very disappointed with the company's handling of my inspection report afterward. My inspection report was mistakenly sent to an unauthorized third party instead of being sent to me. The report contained my personal information! Because of this error, I did not receive my report for approximately two additional days during a time-sensitive home purchase. I contacted the company to report the issue and was informed that similar mistakes had occurred previously. Later I sent a formal written complaint email on 6/20/2026, requesting an explanation and reimbursement of the $675 inspection fee. As of the date of this review, I have not received any response. Mistakes can happen, but how a company responds to them matters. I hope the company improves its handling of customer information and customer communication in the future.
My husband and I recently used Jackson Home Inspection, and we couldn't be more pleased with the experience. Josh was incredibly professional, thorough, and knowledgeable. He took the time to answer all of our questions and made sure we fully understood his findings throughout the inspection process. His attention to detail and willingness to explain everything gave us great confidence and peace of mind. He was an absolute pleasure to work with, and we highly recommend Jackson Home Inspection to anyone in need of a reliable and trustworthy home inspection company!
We've used Jackson Home Inspection for three properties now. I have a tremendous amount of confidence in Josh and the rest of the team at Jackson Home Inspection. Josh found many things that we had overlooked as we went through the house.
I highly recommend Josh to anyone purchasing a home. I have known Josh since 2020, when he assisted me with the purchase of my first home. The experience was so positive that I did not hesitate to use his services again for my most recent home inspection in June 2026. Josh is extremely knowledgeable and thorough when it comes to home inspections. His attention to detail is second to none, and he takes the time to explain every issue, concern, and recommendation in a way that is easy to understand. One thing I have learned over the years is that when Josh tells you to do something, listen to him—he knows exactly what he is talking about and always has a good reason behind his recommendations. His expertise, professionalism, and commitment to protecting his clients' interests provide tremendous peace of mind during what can often be a stressful process. I am grateful for his guidance on both of my home purchases and would confidently recommend him to anyone looking for a top-notch home inspector. He is an expert matter, he is the best.
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Established 4.4 rating
Architect's eye4.7
Catches hidden issues4.2