Jovel

Jovel is a Wakefield, Massachusetts company that says it started in 2012 as a plumbing-focused shop and grew into a full-service commercial facility maintenance and construction operation, while still running a residential line of plumbing, HVAC, electrical and handyman work. It describes itself as family-owned, naming Fidel Jovel as founder and Franklin Jovel as co-founder and sales manager. On Google, it holds a 4.8-star average from 44 ratings. Across three dozen mostly five-star reviews spanning 2023 to 2026, the same few technicians come up by name for specific fixes. In a December 2025 review, a customer said Phil traced a hidden leak behind a pedestal sink in 15 minutes after two other companies had already torn up a ceiling looking for it; another described a same-week sewer-line leak repair as "clean, fast and timely." A 2026 review said Jose "took the time to explain" a bathroom pipe repair and left everything clean when the job was done. The four most recent reviews, all from the past six months, are five stars with no complaints. Two lower-starred reviews, both from April 2024, are worth flagging: one described blown-off appointments and an estimate the customer said was inflated well beyond a fair price, and another described a water-heater visit where the technician didn't do the repair himself and the job was handed off to someone else. Separately, its Massachusetts plumber license (#5224-PL-C) is registry-verified expired. For the plumbing and HVAC calls its reviewers keep coming back for, Jovel has a deep, mostly positive record — worth confirming current licensing status and getting a firm estimate in writing before booking.