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A recent customer said the pipe to their outdoor faucet had frozen and ruptured inside the wall, and KB Plumbing & Heating fixed it and installed a new kitchen faucet; that customer also said a shower valve they thought needed replacing worked, with "no needless repair." A recent customer said Kyle showed up on time, explained exactly what needed to be done and charged a fair price. The company says it has served the Worcester area since 2006 and describes itself as a full-service plumbing company doing installations, renovations, repairs and leak detection for residential and commercial customers. A 2026 customer said Kyle came out for a burst pipe in the winter on an emergency call and, years later, fixed a no-hot-water problem. A 2026 customer said Kyle had been to their house three times. A 2023 customer selling a home said Kyle gave an estimate the day after the call, completed the inspection repairs, including a leaky pipe, a leaky shut-off valve, a broken shower converter and a clogged bathtub drain, in slightly over two hours, and charged less than the estimate. A 2023 customer said KB came right away and replaced an old, rusted faucet within an hour. A 2023 customer said Kyle fixed an active water leak another plumber had caused and cleaned up after himself. A 2023 customer said Kyle got water and ice coming out of their fridge again after dealing with plumbing hacks in the house. A 2022 customer said Kyle repaired a cast iron pipe under the kitchen sink. A 2022 customer said KB plumbing completed a big renovation project for them, and that Kyle showed up within an hour of a pipe bursting and stayed until it was fixed. In a November 2023 Reddit thread on r/worcesterma, a commenter said he was the only plumber who called back and described a "Super nice guy & very fair price." A 2025 customer called the charges extremely high and said the services were not on par with the prices.
“I just needed a plumber and he was the only one who called back! Turned out to live down the street. Super nice guy & very fair price”
Professional. Answered the phone. Showed up on time. Clean. Busted outdoor fawcett to garden hose. The pipe had frozen and ruptured inside the wall. Fixed. New kitchen fawcett installed. I thought one of the shower valves needed replacing. It worked. No needless repair. Job was done quickly. No mess. This was at my house, I said I had problem at my yoga studio with a shower wand holder. He had the part. He said, If I can do this myself, he can come and fix it Friday morning. Saved me a second service call. Value.
Kyle and the team at KB Plumbing & Heating were absolutely top notch. From the first call to the final walkthrough, everything was handled professionally and efficiently. Kyle showed up on time, explained exactly what needed to be done, and got the job done right the first time no shortcuts, no surprises. What really stood out was the attention to detail and the level of care he put into the work. It’s hard to find people who take that much pride in what they do anymore. Pricing was fair, communication was clear, and the quality of work speaks for itself. If you need plumbing or heating work done and want someone reliable who actually knows what they’re doing, Kyle is your guy. Highly recommend.
Kyle is knowledgeable, reliable, and takes time to explain things so I can understand. He takes pride is his work and it definitely shows!
Very knowledgeable in his craft. Pricing is super fair and was very responsive when we reached out. Will be my plumber for the future!
Selecting KB plumbing & heating was a Great choice. Responsive, relatively fast and overall great work. I HIGHLY recommend them.
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3 changes recorded — last scanned Sep 30, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from KB Plumbing & Heating Co. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Transparent diagnostics5.0
Quoted price holds5.0
Midnight and weekend help5.0
Same-day and weekend calls for burst pipes and lost heat5.0
Broad plumbing and HVAC range5.0
Rapid response5.0
Repaired a water heater others said to replace3.8
State-verified plumbing license3.3
Same-day help for burst pipes and clogs4.8