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Kirbys Pool and Spa Repair is a locally owned pool and hot tub/spa repair company in South Dennis, MA, run by Steve and Kimberlee Kirby. The company states it serves Plymouth, Cape Cod, Nantucket, Martha's Vineyard, and the South Shore with openings, closings, leak repairs, and equipment installation and repair. Every review on file - six, dating from 2022 to 2026 - is five stars, and a consistent theme runs through them: Steve Kirby showing up quickly, often the same day, when a pool problem needs fixing. A 2024 review describes being reliably rescued after three other pool companies took payment and never returned; a 2022 review describes a new vinyl liner installed by Steve and his technician Manny that fit perfectly and was finished, with the filter running, in under a day. Reviewers repeatedly describe the pricing as reasonable and the work as knowledgeable and efficient. There is nothing negative in the review record to flag; homeowners should confirm current availability directly given the company's small, hands-on scale. For pool or hot tub owners on Cape Cod or the Islands needing liner work, leak repair, seasonal openings and closings, or equipment service, Kirbys Pool and Spa Repair has an unusually strong, consistent track record for responsiveness.
Steve Kirby came to my rescue when I needed someone with expertise related to a newly installed vinyl liner when the installer did not show. He agreed to pick up service at the last minute despite being extremely busy. Kim is efficient and puts your mind at ease. The young man that serviced the pool was professional and knowledgeable. It was a flawless season! Very grateful to the whole team. Kathy Hunt - West Dennis.
I need a pool company in a hurry and Steve Kirby came out the very same day I contacted them. Fantastic service!
After recently moving to the Cape, we had three failed attempts (Paying for service and then getting ghosted) at trying to get a pool company to help diagnose and repair our pool, I’m grateful that this year that I found Kirby pool and spa! Steve Kirby has been reliable, professional, extremely knowledgeable and hard-working – – add that to great pricing which is why I would highly recommend Kirby, pool and spa!
He is very knowledgeable and efficient!
Best pool guy I ever had, always on time and very reasonable, highly recommend!
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Re-analyzed rating 3.8 → 4.3
Added 6 new comments, added 5 new photos, established 3.8 rating
Service manager Greg, praised for years4.5
Neglected pool revivals4.1
Permit-proven track record3.7
Stamped-concrete craftsmanship3.0