M & M Tile Installation

M & M Tile Installation is a two-person tile specialist working out of Groton, Massachusetts. Customers name Richard and Cindy in review after review, and the work they describe is almost entirely tile: showers rebuilt from the substrate up, floors laid, backsplashes set, grout removed and replaced, and old tile cleaned and sealed. The consistent thread is repair and remediation work that other contractors turn down. A February 2026 reviewer wrote that three 24-by-8-inch tiles were lifting in a bathroom, that the job was too small for larger tile contractors, and that M&M solved it by injecting adhesive beneath the tiles without removing them. A December 2024 customer with a single damaged tile said Richard came within two days and did it at a fair price. A May 2024 customer described three previous failed attempts at the same floor tile by others before M&M completed it, then hired them back for the kitchen backsplash. Leak and failure repairs come up repeatedly. In March 2026 a customer had an entire shower floor removed and rebuilt after a leak; in March 2025 another had a walk-in shower stripped to the floor and wall and re-tiled, and wrote it looked better than the original installation; a 2022 reviewer had a failing seal and cracked corners on an 18-month-old shower put right. The way they work is described the same way by many different people: an estimate delivered when promised, arrival on the day agreed, drop cloths down, the process explained step by step, and the site left clean. Several reviewers mention pricing they considered reasonable and at least four say they have already hired them again or intend to. Google publishes 4.9 stars from 23 ratings, and all 21 reviews on file — running from 2022 to July 2026, six of them in the last six months — are five stars with no complaint of any kind recorded. That is a narrow evidence base in one place rather than a broad one, so weigh it as a strong single-platform record. For a small-to-medium tile job, especially a repair or a leaking shower, this is a well-matched specialist; ask for the estimate in writing and confirm the schedule, which is what their own customers consistently say they got.