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Septic service brought customers to Maciel & Son's in Vineyard Haven, but their dated accounts describe sharply different experiences. Google rates the business 4 stars from four ratings. In a December 2023 review, a customer praised Danny for noticing that the property's heat was not working properly while he was working on the septic system, then calling the customer immediately. The reviewer credited that call with averting trouble. Maciel & Son's has also been mentioned by the Vineyard Gazette in reporting on local wastewater work. A July 2022 reviewer said they had previously been pleased with the company's septic pumping, but objected to a later clogged-toilet service bill. The customer reported less than an hour of work, a $4,880 bill the following day, and an additional $500 charge after questioning the amount. The same reviewer also alleged that the company had dumped sewage on another woman's lawn after she disputed a bill in April 2021. That allegation was about someone else's experience, rather than the reviewer's own job.
“By 3 p.m., staff, with the assistance of Maciel & Son’s septic haulers, had stopped the grinder pump overflow”
These guys are the best! A huge shout out to Danny for going above and beyond — (while working on the septic on our families property) — he noticed that the heat was not working properly and called me right away! Saved us from disaster! Not only is Maciel and Son's an expert in their field — they care about community and go the extra mile! Y’all Rock! ~KW Poole
On 07/17/22 we call Maciel Sons( We have used this company in the past to pump our system service was great ) for a clogged toilet. less than 1 hour of work. on 07/18/22 we received a bill for $ 4,880.00 when we called to ask why was the bill so high they added an additional $500.00 . Just to unclog a toilet. in April 2021 a women used them and when she disputed her bill the company dump a full truck of sewage on her lawn. Buyer beware.
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3 changes recorded — last scanned Sep 30, 2026.
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