Maciel & Son's, Inc

Maciel & Son's, Inc. is a small septic and site-work company based in Vineyard Haven on Martha's Vineyard. Its own website and directory listing show no self-reported details beyond an address and phone number, so what's known comes from customer accounts. A 2023 review describes a visit to work on the family's septic system where a technician named Danny noticed the home's heat wasn't working and called right away, which the homeowner credited as going above and beyond and praised the crew as attentive and community-minded. A separate 2022 review tells a different story: a call about a clogged toilet turned into a $4,880 bill that grew by another $500 after the customer questioned it, for what the reviewer describes as under an hour of work. The same review also describes, without independent confirmation, an earlier customer's yard being sprayed with sewage after she disputed a bill in 2021. Google shows a 4★ average across 4 ratings, but only these two reviews have retrievable text, so the platform average and the specific written accounts don't fully square with each other. Anyone considering Maciel & Son's for septic work should get a written estimate and billing terms in writing before work starts, given the size of the disputed charge described above.