MacLellan Plumbing & Heating

MacLellan Plumbing & Heating has been working out of Weymouth for four decades — the Better Business Bureau's file traces it back to 1985 — and it still describes itself as a family-run outfit covering Weymouth, Braintree, Milton, Hingham, and Quincy. On Nextdoor, neighbors point to it specifically for the calls nobody wants to make alone: a toilet backing up into a shower, a basement drain that's backed up, water pooling from what looks like a blocked main line. The public numbers lean positive — 4.4 stars on Google across nine ratings, and an A+ grade from the Better Business Bureau, even though the business has never pursued formal BBB accreditation. The handful of full-length reviews on record tell a slightly more complicated story: alongside the praise sits one detailed account of a leaking toilet tank that came back more than once despite repeated repair visits, a reminder that a long run in business doesn't guarantee every job sticks the first time. Before booking, it's worth asking directly what happens if a repair doesn't hold — a clear answer on follow-up visits or a repair warranty would address the one real complaint on file. It's also worth double-checking the current address: BuildZoom's listing places the company in Braintree, while the BBB profile and the company's own site put it in Weymouth. For routine plumbing and heating work — drain clogs, toilet trouble, heating repairs around the house — MacLellan's long local history and solid outside ratings make it a reasonable call; just get specifics on how they'd handle a repair that needs a second look.