Mass Plumbing Heating and Cooling

Mass Plumbing Heating and Cooling is a family-owned HVAC and plumbing shop working out of Hudson, MA, covering a wide swath of the MetroWest suburbs — Framingham, Marlborough, Natick, Sudbury, Wellesley and dozens more towns it lists by name. The company says it's been at this for 15 years; its Angi profile puts the figure at 19. The five reviews on file, spanning 2023 through this June, tell a consistent story: technicians who explain what they're doing and do it cleanly. In a June 2026 review, one homeowner called the crew "very responsive, knowledgeable" with "strong communication," and a May 2026 review echoed the same themes plus "fair pricing." The most detailed account, from February 2026, described a gas boiler replacement finished on time with the work area left spotless and every step of the new system explained. Older reviews back up the range of the work — in a 2023 review, a homeowner described the crew cutting out and capping an old sewer line along with a gas line at a good price, and a late-2024 review praised the honesty and attention to detail on an unspecified job. One thing worth asking about directly: the state's HVAC licensing registry turned up an expired license, number 652-SM-B, registered under the name "Mass Plumbing And Electrical Services" — a different name than this business uses — so it's worth confirming which license currently covers this crew's HVAC work before booking anything major. For a family-run outfit covering plumbing basics through boiler and HVAC installs across a wide stretch of MetroWest, the reviews describe a reliable, communicative crew — just get the licensing question settled first.