Master of Appliances Repair

Master of Appliances Repair is a Malden shop that services washers, dryers, refrigerators, dishwashers, ovens and other household appliances, with Carlos as the recurring face of the business alongside technicians Bruno and Fernando. Google shows 4.9 stars across 280 ratings, and the BBB gives it an A+. The name shows up in review after review — 176 on file across four sources going back to early 2024 — and a consistent theme is fast scheduling paired with an honest read before any repair starts. In a recent (2026-05) review, a customer said Carlos was upfront that a refrigerator nearing the end of its life was better replaced than repaired, timed to a sale; in a 2025-12 review, a customer credited Carlos with steering them away from replacing a 20-year-old stove they loved in favor of a simple fix. The same pattern shows up with Fernando and Bruno diagnosing dryers, washers and dishwashers, usually within the same week of the call. Not every job lands clean. A 2025-12 review described a dryer repair (a new heating element and sensors) where the noise the customer originally called about came back; a 2025-09 review described a $533 refrigerator repair where a fan-motor and sensor job didn't fix a recurring noise even after a follow-up visit; and a 2025-06 review said a technician quoted $600 in parts and suggested replacing a microwave, but the customer said they found and fixed a loose connection themselves for nothing. A recent (2026-07) review also flagged a $235 charge to defrost a freezer as more than expected. Those are a small share of a very large, mostly positive review history, but worth a pointed question before committing to a big-ticket repair. For routine appliance breakdowns, this reads like a reliable, well-reviewed call — just get a second opinion if a repair quote runs into the hundreds of dollars on an older unit.