S.D.H. Plumbing & Heating

S.D.H. Plumbing & Heating, based in Auburndale, doesn't specialize in one narrow slice of the trade — the same shop that clears a stuck faucet also swaps out a failed boiler in the middle of winter, and reviewers call on it for both. Across 451 Google ratings the average sits at 4.9, built on a run of recent jobs: a burst boiler return pipe patched on the spot, a 75-gallon water heater replaced with a tankless combo system after the homeowner compared three separate estimates, a steam boiler serviced, outdoor spigots swapped out, an annual air conditioner check-up. Technicians get named again and again in these reviews — Dave, Greg, Zach, Sam, Chris, DJ, TJ — which suggests a team handling the calls rather than one person doing every job. Of the 79 reviews logged in the past six months, only two read as anything but positive. One Google review, from someone who identifies as the owner of another local plumbing company, even credits S.D.H. with solving a drain problem that had already stumped several other outfits, using a camera inspection to find what the others missed. The two exceptions are worth reading before booking. One customer describes two separate service visits where the fix "seemed ok" at first, only for another provider to eventually be brought in — a sign a repair here doesn't always hold. Another recounts a 15-year-old gas heater S.D.H. first tried to repair with new components; when that didn't work, the customer ended up buying a full replacement, and the process stretched five days in the dead of winter with the heat out at times. Neither review suggests bad faith — the second reviewer notes S.D.H. stayed responsive throughout — but both point to the same soft spot: older or already-compromised equipment doesn't always get fixed on the first attempt. Its Massachusetts plumbing license, 16465-PL-M, is active and verified with the state board — worth knowing given how much of the work described here is heating-system and gas-line related. For a routine plumbing call or a heating system on the fritz in the Newton/Auburndale area, this is a reasonable first call, and the response times reviewers describe — same-day, sometimes within the hour — back that up. If the job involves an aging boiler or furnace, it's worth asking upfront what happens if the first repair doesn't take, rather than assuming one visit will settle it.