S.D.H. Plumbing & Heating

S.D.H. Plumbing & Heating, based in Auburndale, traces back to Porter Plumbing before a merger created the current company, per one longtime customer who's stayed with them through the change. Its Massachusetts plumbing license is active, and Google shows a 4.9-star average across 451 ratings. The reviews describe a company built around fast, hands-on response. One customer had a fitting burst late on a Monday night, water pouring onto the floor — Sam called back within a minute, walked them through shutting off the water, assessed the problem from texted photos, and had it repaired and cleaned by the next morning. Another describes replacing a 75-gallon water heater with a tankless water heater and boiler combo after SDH gave the most competitive of three estimates; the technicians, Andrew and Jason, are named directly. A January 2026 review describes a three-day combi boiler installation that replaced a unit prone to overheating, including repiping and fixing banging pipes along the way. One of the stronger endorsements comes from an unusual source: the owner of a competing plumbing company wrote to commend SDH's technician for solving a drain problem that three other "drain cleaning companies" had already failed to fix, using a camera inspection to find the real cause. The work spans both plumbing and HVAC — furnace and central air servicing, steam boiler repair, gas range checks, mini-split fixes — and several reviewers describe using the company repeatedly over years for different jobs, some naming specific technicians (Dave, Zack, Greg, Matt, Chris, Mark Porter) they now ask for by name. Not every visit goes perfectly. One reviewer describes two separate service calls where the initial fix didn't hold and another provider had to be brought in to finish the job. Another describes a gas heater repair attempt that failed in the middle of winter, leading to several days without heat before a replacement unit was installed. For plumbing or HVAC work in the area, SDH has a deep, mostly positive track record and a license to back it up. The occasional review describing an unresolved fix is worth keeping in mind, but it sits against a large and consistent volume of praise.