Mastercraft Waterproofing

Mastercraft Waterproofing is a small Uxbridge, Massachusetts crew — owners Rob Racki and Tom do the estimates and much of the hands-on work themselves — that homeowners keep hiring for basement water problems: leaky bulkheads, cracked foundations, and fieldstone walls that seep every time it rains. Its Massachusetts home improvement contractor registration is active, and it carries a Better Business Bureau A+ grade as an accredited business since 2022. The thing that comes up again and again in reviews is that Rob and Tom tell customers what they DON'T need. In a 2023 review, a homeowner described getting quotes from four companies, two of which recommended a sump pump without even inspecting the property; Mastercraft found the real cause was a leaking chimney seal instead, fixed it under a lifetime guarantee, and saved the homeowner roughly $1,000. In a 2025 review, another homeowner said Rob determined a sump pump wasn't necessary at all and wrote up his recommendations for free, ahead of a different job that came later. The work described across the years spans perimeter and French drain installation, sump pump replacement and rerouting, exterior crack sealing on foundations — in a 2024 review, one job dug down nearly seven feet to reach the source of a leak — concrete apron replacement, and rerouting a dehumidifier's drain line. A recurring, specific detail across many reviews: the crew documents jobs with progress photos, and homeowners repeatedly said they couldn't tell any digging had happened once the crew left. Recent activity keeps the same shape: seven reviews in the last six months, all positive, describing the same pattern of a free estimate, a clear explanation of options, and a job finished on the timeline quoted. Google carries a 5.0-star rating from 49 ratings, Angi 5.0 from 45, and Porch 5.0 from 7; a Reddit thread in r/WorcesterMA also names them as the pick for basement and drainage work. There isn't a documented complaint in this record to weigh against that. The closest thing to friction described is a 2025 review where, after a successful French drain and sump install, the homeowner had a later flood when a stray piece of wood jammed the sump and a hose came loose from the backup float switch — the reviewer was explicit that the flood itself wasn't Mastercraft's fault, and said the company responded quickly and added a second pump. For a wet or cracked basement, this is a deep, consistent track record to work from. The main thing to bring to the first call is a clear description of the water pattern — several reviews describe getting a more accurate, and sometimes cheaper, diagnosis than competitors offered.