Merrimack Valley Corp.

The most polite unprofessional people. Not only incorrectly installed the system, but also maintained it in a way that voided the manufacturers warranty.

Driver cant drive in snowy conditions. Flying down the roads, riding bumpers and passing people in double yellow. Would not let them in my house with the way they act on the road.

Merrimack Valley Corp did a great job installing a gas boiler and water heater for me in 2017. Then after the Columbia Gas explosions, they did a great job replacing doppelganger units. Routine maintenance went by well until the beginning of 2025. I really liked MVC. But... My heat stopped working. I already was on a maintenance plan with MVC and the guy who came over a few weeks prior said everything was fine during his tune-up. Well it wasn't. This is where MVC lost me. Since I supposedly had "priority service," I called them to have someone come out and see what was wrong. I was added to the schedule for the next day or so. Then I get a call from dispatch saying the plumber couldn't come. He was sick or something and that we'd have to reschedule. That is fine. Getting sick happens. Well then he canceled a second time. Now I am frustrated. Then dispatch said they only had a few plumbers and couldn't get someone out for a while. I called Jake, the owner, who helped me a lot in the past. He didn't pick up or could give me a call back. Needless to say I was very disappointed. I had to find someone else. The issue was the high-efficiency circulator went bad after 6yrs or so. Cost a lot to get replaced. Heat worked fine after that. C'mon Jake. I know you're better than that.

Great service and very dependable, thank you!

Yes, I recommend this pro