Merrimack Valley Roofing & Gutter LLC

February 2026, water coming into the house from snow and ice dams on the roof: the customer wrote that her husband called and the crew was there within the hour, and named Christopher, David and the rest of them. Another February 2026 homeowner dealing with ice dams says the work was done within 36 hours of the first phone call. Bad weather is when this company's name comes up. Merrimack Valley Roofing & Gutter handles roof replacement and repair, gutters, siding, and ice and snow removal for houses and commercial buildings. The company says it is family-run, that the same family has run the crews since 1976 — 50 years and the same phone number — and its site names Barry and Daniel as the leads and lists the company as a GAF Master Elite installer. The Better Business Bureau grades it A+. On Google it averages 4.8 across 67 ratings, with 5.0 from eight Thumbtack ratings. The jobs customers describe are mostly the middle-sized ones, done quickly. An April 2024 homeowner had wood shingles replaced on an upper dormer: workers on time, the foreman clear about the schedule, the work done as quoted, cleaned up and finished in one day. A June 2022 customer had a small garage roof replaced and had the proposal in hand within a day. Another April 2024 review covers a more complicated roofline, where the crew also took on custom downspout routing. The estimate visit draws its own praise. An October 2024 customer had all the deteriorating cap shingles replaced and was told plainly that the rest of the roof was in decent shape. In January 2023, a homeowner got before-and-after photos with the inspection, showing which cap shingles needed replacing and where exposed nails needed sealing. In a January 2023 review, a customer who had been dodged for four weeks by a different roofer said Barry and his team came out to assess the situation. Two one-star reviews pull hard the other way, and both involve a leak. In January 2026, a customer wrote that the company promised to fix a leak after it had been paid and then, in their words, told them to kick rocks. In October 2024, a commercial customer said the two rubber roofs the company had replaced did nothing but leak, that there was no response to make it right, and that they were filing against the company in court. For an ice dam, storm damage or a dormer's worth of shingles, this is a long-established local crew that several customers say turned up fast in the worst weather. Before signing, put the leak warranty and the callback terms in writing, and agree what happens if a repair does not hold — that is precisely where the two unhappy customers ended up.