National Home Inspection Service of New England

National Home Inspection Service of New England is a Newton-area operation the company says has stayed in one family since the late 1960s, now run by second-generation inspector Chris Monahon out of Auburndale. Its Better Business Bureau file lists the business as a sole proprietorship in operation since 1967, one year off the founding date the company's own site gives; either way, this is a long-running local operation, not a new entrant. The company points to affiliations with ASHI, NACHI, AARST (radon) and the Environmental Assessment Association, and describes a self-reported service area stretching across dozens of towns from Boston to the MetroWest suburbs. The written record here is thin. BBB rates the business A+ but shows no customer reviews or complaint counts on file, and Google carries only two ratings averaging 3 stars. The one detailed account available is a June 2025 Google review describing a house that caught fire two months after closing, due to structural damage the inspection is said to have missed — about as serious a complaint as a home-inspection business can draw, since catching exactly that kind of defect is the job. Worth asking about directly before booking: what the inspection covers structurally and how findings get documented, especially given that one specific complaint. Beyond that single account there isn't enough written history here to say much about typical outcomes one way or the other. A long-tenured, family-run inspector worth a look for someone who wants ASHI/NACHI credentials and radon/lead add-ons in one visit — just go in asking pointed questions about scope and documentation rather than assuming a spotless record, since the one detailed review on file describes a serious miss.