New England Fiberglass Windows

New England Fiberglass Windows is a supply house first, not a remodeling crew. Working out of Boxford, the company says it is the exclusive New England distributor of Norwood Permaglass — pultruded fiberglass windows and doors picked for how they handle temperature swings and moisture — and that it also supplies historically accurate wood windows plus CAD drawings for restoration jobs where the profiles have to match what was there before. Its Better Business Bureau page fills in the outline: an LLC started in August 2010, six employees, managed by Chuck Kornely, and also doing business as NE Window Source. That page carries an A+ grade with nothing filed against it. Its Massachusetts home improvement contractor registration is active, held under the company's own name. The customer side is thin, and what exists skews unhappy. Google shows 3.8 stars from four ratings, and the one written comment, posted in July 2026, is about the front end rather than the work: the reviewer says a promised estimate never arrived and follow-up attempts went unanswered. One comment is not a pattern. It is also the only firsthand account anyone has left, and it is recent. Worth a call if you are matching windows on an older house or need a fiberglass unit built to a spec sheet — that specialty is real, and narrow. Pin down the quote itself: ask for a written estimate with a date on it, and settle who handles the install, since sales and installation both sit under this roof.