Verified record
A pool pump that would not catch prime brought one customer to New Image Pools in May 2020. In their Google review, they said the team arrived within an hour of the call and got the pump running. They praised the response and professionalism. Google shows five ratings averaging 5 stars, with written accounts dating from 2018 to 2020. An August 2019 customer recommended the company after an inspection. A May 2019 review praised competitive pricing and friendly staff, while an August 2018 customer praised Carlos's work and said they loved their pool. The Better Business Bureau gives New Image Pools an A+ grade. BuildZoom shows four projects and lists Massachusetts home improvement contractor registration number 204869. It also lists registration number 184992.
So grateful to New Image Pools, for rescuing me yesterday. I called because my pump wasn't catching prime. They arrived within the hour and had it up and running! professional and responsive, thank you.
Great people
Thanks for the inspection, we're highly satisfied and recommend!
Great service with competitive pricing friendly staff
Carlos did an amazing job. We absolutely love our pool.
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2 changes recorded — last scanned Oct 1, 2026.
Service manager Greg, praised for years4.5
Praised by name: Dana and Ben4.3
Pool build finished ahead of schedule4.2
Neglected pool revivals4.1