NEW SURROUNDINGS

New Surroundings is a remodeling contractor based in Auburn. Its BuildZoom profile says it specializes in kitchen and bathroom remodeling for residential clients throughout Central Massachusetts. Its home improvement contractor licence, 152111, is active on the state registry, with Ken Gaumond as the holder of record. In a 2016 review, a customer said their basement was completely remodeled with a new office, family, bathroom and laundry area, with Ken as the general contractor helping with the design; he pulled the permits and did framing and walls himself, while electrical, plumbing, tile and carpet were sub-contracted. In a 2014 review, a customer said Ken did their basement project on budget and on time. In a 2018 review, a customer said Ken remodeled their front entrance way. In another 2018 review, a customer who ordered cabinets and appliances through a different company said New Surroundings patiently waited for the deliveries and worked to get everything installed as requested, and that the project became more involved than expected due to plumbing and electrical issues. In a 2015 review, a customer said the new slider looks great. In a 2012 review, a customer said New Surroundings rebuilt their shed and that Steve called their insurance claims adjuster to clarify some things in the contract. In a 2014 review, a customer who had them renovate a bathroom described poor quality work that took over 2X the time estimate. In a 2019 review, a customer said they ran out of time, so a piece of the project was left for the next summer.