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One Call Junk Haul runs out of 8 Enon Street in Beverly and does residential and light commercial junk removal — furniture, appliances, basement and estate cleanouts, construction debris and the odd swing set. Crews of two or three arrive in a truck, carry the items out themselves, and sweep up before they leave. The volume of feedback is the first thing that stands out: 437 reviews on file spanning 2021 to August 2026, with a 5-star Google average across 702 ratings and 57 reviews in the last six months alone. Two things come up in almost every one of them. The first is scheduling — customers describe next-day availability, a 24-hour turnaround from quote to pickup in one May 2026 case, and a heads-up call 20 to 30 minutes before the truck arrives. A May 2026 customer said the company adjusted its schedule on short notice; an April 2026 customer got a next-day slot and had an old swing set dismantled as part of the job. The second is the crews themselves. Reviewers describe them carrying a cast iron tub down a flight of stairs without damage, getting a broken three-door commercial freezer out of a business without touching a wall, and clearing a long-neglected parents' basement — a job a February 2026 customer called awful and said the company made easy. A June 2026 customer noted the team was careful not to damage anything while carrying out a heavy sleep sofa and that the price came in 40 percent below another company's quote. Individual workers get named occasionally — Billy and Felix in April 2026, and Ed in the office, who a July 2026 customer said explained the pricing and fees clearly on the first call. Price reads as fair for most people but not for everyone at the small end. A July 2026 four-star reviewer got a single recliner taken away and called it "a bit expensive for 10 minutes work," while praising the men and the office staff. That is the trade-off worth understanding before you book a one-item pickup: this is a truck-and-crew operation priced accordingly. The one substantive complaint on file is about the appointment window rather than the work. A July 2026 two-star reviewer had a two-hour removal window pass with no crew, could not reach anyone until the window was nearly up, and found that when they did, the office did not seem to know where the drivers were. It is a single account against a very large body of on-time reports, but it is worth asking who to call on the day if the truck is late, and confirming the window and the price for your specific item when you book.
Great job and thank you!
Very quick and responsive. Great customer service. I appreciate the time you provided to remove the furniture in my home. 😊
They were on time and carefully brought out the furniture, very friendly and would recommend them to everyone
The 3 workers were skilled, efficient, friendly and easy to work with. Several times in the day they went above and beyond for us. Our job was very challenging and they got it done! I highly recommend this company.
The two movers worked very quickly to remove my sofa. They were pleasant and friendly. Great service!
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Added 437 new comments, added 46 new photos, established rating 4.3