Phi Inspections
Local business · 188 Whiting St, Hingham, MA 02043, USA
Their work
1 photoVerified record
- 1 review in the last 6 months
- 1 work photo
Highlights
- Property damage claim — reviewer says an inspector broke a stair rail
- Defensive response — reviewer says staff denied responsibility and got defensive
Phi Inspections is a home inspection business based in Hingham. Its Google page shows 3.4 out of 5 stars from five ratings, but almost nothing else is visible to size up their day-to-day work. The one detailed account on record, from this spring, is a rough one: a customer says an inspector broke a stair rail during a visit, then the company denied responsibility and got defensive when the customer raised safety concerns about it, telling them they weren't even a client. With only a couple of written reviews spanning several years, there isn't enough here to say how often that kind of experience happens versus how the other visits went. Anyone booking would do well to ask directly how the company handles damage or safety issues that come up during an inspection, and to check for a more recent, independent reference before committing.
Read the comments
Most recent comments
- 1.0Mar 20, 2026
They are extremely rude and will not take accountability for inspectors breaking things. The claimed I had a loose lip step and kept stomping on it until the rail broke. I called to give feedback in regards to the safety concerns that could result of them breaking additional items & describe the step condition and they got defensive and rude. Told me I’m not a client.
— Trice PearsonView on Google Reviews ↗ - 1.0Nov 20, 2023
I was supposed to have a housing inspection tomorrow. They are very rude over the phone. They hung up on me and now won’t do my housing inspection all because they spelt my name wrong on my mail and I wanted it changed now they are jeopardizing my housing and I’m going to be homeless
— chasity andersonView on Google Reviews ↗
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Update history
Added 2 new comments, added 1 new photo, established rating 2.2
- behind the score: Property damage claim — reviewer says an inspector broke a stair rail