Pristine Surfaces Inc
Regional · 249 Ralph Talbot St, Weymouth, MA 02190, USA
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Highlights
- Long client relationships — one commercial client cites over 10 years of work
- Decades in business — family owned concrete floor coating specialist since 1992
- Warranty dispute — an older review describes a cracked floor coating job
Pristine Surfaces has been in business since 1992, when the company says Kevin Fall started it out of a small garage in Weymouth doing concrete work for Boston hotels — decades later it's still family owned and has moved into designing and coating floors for commercial and institutional clients. One long-running client says they've worked with the company for over ten years on floors built to meet safety and sanitary standards, and its project list includes a completed job at a VCA Animal Hospital in Weymouth. On Google, the company holds a 4.3-star rating across seven ratings — a mixed but generally positive record. The one account worth weighing carefully is an older review describing a warranty dispute: a floor coating job that was promised a lifetime guarantee reportedly began cracking years later, and the customer says fixing it would have cost more money rather than being covered. That kind of complaint matters more than a handful of short, glowing ones, so it's worth asking directly how Pristine handles warranty claims on coating work before signing anything. Given the history here — decades in concrete and floor coating work, mostly for commercial and institutional settings — Pristine looks like a stronger fit for a commercial floor project than a typical residential remodel. Confirm current warranty terms in writing and ask for recent references before committing to any coating work.
Read the comments
Most recent comments
- 5.0Nov 20, 2025
Great experience !
— William DonovanView on Google Reviews ↗ - 5.0Apr 27, 2023
Pristine Surfaces is our commercial construction company's go-to for floor coating. They are the best in New England— leaving superior results for our client's facilities.
— Gia Adams WheelerView on Google Reviews ↗ - 1.0Aug 2, 2021
This place promised me a lifetime guarantee if the floor started to crack. When we called a couple years later when the floor was cracking all over the kitchen they said it would cost to fix. I am looking for the paperwork now to sue them for the 12,000 dollars they charged me for a horrible job that I have had to repair many times and is getting worse everyday. Choose another company any other choice would be better than Pristine.
— Sean MacDonaldView on Google Reviews ↗
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Update history
Re-analyzed rating 3.5 → 3.6
- behind the score: Warranty dispute — an older review describes a cracked floor coating job
Re-analyzed rating 3.0 → 3.5
- behind the score: Warranty dispute — a review alleges a cracked floor and guarantee weren't honored
Added 3 new comments, established rating 3.0
- behind the score: Warranty dispute — a review describes a lifetime guarantee not honored
What does a hardwood floor cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Pristine Surfaces Inc. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800