Pristine Surfaces Inc

Pristine Surfaces Inc is a Weymouth, Massachusetts floor coating contractor that also does commercial work. In a 2023 review, a commercial construction company calls it their go-to for floor coating, describing consistently strong results across their own clients' facilities. That commercial account sits alongside a serious complaint. In a 2021 review, a customer said the company promised a lifetime guarantee against cracking, but when the kitchen floor cracked across its surface a couple of years later, the company said fixing it would cost extra — the customer, who had paid $12,000 for the original job, said they were pursuing legal action over it. A brief, undetailed 2025 review simply calls the experience great, with no specifics about the work. Given that one detailed account describes a guarantee not being honored the way it was described, it's worth getting any warranty terms in writing and asking directly how the company handles a floor that develops problems after installation. With only three reviews on file and a real complaint about warranty follow-through, nailing down the guarantee terms and getting references matters more than usual here before signing a contract.