R. A. Carlo Inc.

R. A. Carlo Inc., doing business as R.A. Carlo Roofing Systems, is a Bedford, MA roofing, siding and gutters contractor founded by Robert A. Carlo in 1977, putting it at about 49 years in business per the Better Business Bureau. It also offers commercial roofing and roof snow removal across the Greater Boston area. Recent Google reviews are positive: in 2023, one homeowner describes Bob Carlo and his crew replacing a roof with no surprises and quick scheduling, and a 2021 review credits the crew with a thorough diagnosis, careful cleanup, and professional conduct throughout a repair. An older, more troubling account also sits in the record: a BuildZoom review, filed in 2016, describes a 2011 roof-replacement contract that wasn't honored as agreed, visible problems reported in both 2012 and 2014, and three separate roofing companies eventually called in by 2016 to inspect the work. The company was also the subject of a federal OSHA inspection that resulted in one citation and a proposed penalty of $3,585. Its Massachusetts home improvement contractor registration is verified by the state registry as expired, and BuildZoom separately lists an older general contractor license for the company as inactive as well — so no currently active state license is confirmed for the company right now. For roofing, siding or gutter work in the Bedford/Greater Boston area, ask directly about current licensing status and get everything in writing, given both the lapsed licenses and the unresolved dispute in the company's history.