Verified record
RadonGuys, formerly Chapin Environmental, has been mitigating radon in Massachusetts homes since 1989 — founded by brothers John and Scott Chapin, and owned by James Duffy since 2017. The Millis-based company's own site says it does not test for radon at all, sending customers to a third-party lab specifically to avoid a conflict of interest with its mitigation work. Across 25 written Google and HomeAdvisor reviews running from 2019 through 2025, every single one is five stars, and the same specifics keep showing up: homeowners cite exact before-and-after radon readings — one dropped from just under 12 pCi/L to 0.02, another from around 10 down to under 1.5. One reviewer noted RadonGuys guarantees mitigation to under 2 pCi/L, tighter than a competitor's 4 pCi/L promise. Reviewers name the crew directly — Jim (Duffy), John, and Derek — and describe methodical work; a 2022 review described a technician measuring pressure drop at multiple test points to verify the system was actually working, in a basement complicated by sand and extensive cracking under the slab. Nothing negative shows up anywhere in this record. The one thing worth confirming directly before booking: since RadonGuys does not test for radon itself, a homeowner without an existing reading should expect to be pointed to a separate lab first. This is the right call for someone who already knows they have elevated radon and wants a specialized, guarantee-backed mitigation install rather than a general inspector — confirm the guaranteed pCi/L threshold and price up front.
The Radon Guys were right on time. They did the work and cleaned up any leftover materials. I was very impressed with their professionalism and work ethics. Price was very competitive.
Very happy with my experience with Radon Guys. The owner (John) was able to quote me a reasonable price over the phone, while their competitors (Eagle Environmental) required a site visit, were more expensive, and also only guaranteed mitigation to <4 pCi/L (Radon Guys guarantees to <2 pCi/L). The technician, Nick, was very friendly and efficient and was in and out in roughly two hours. I am now down to 0.6 pCi/L (previously we were at 10 pCi/L). Would highly recommend!
Had high level of Radon in basement, around 10 pCi/L. Called a few places and decided to hire RadonGuys. The estimate and installation were fast and smooth. Price was right, and life time warranty was great. After the mitigation system was installed, I did multiple tests using different testers/devices. All confirmed that the Radon level was down to <1.5 pCi/L.
I couldn't be happier I found this company for my radon mitigation system. John, the business owner, was top-notch in every way, discussing options for its installation, providing a very reasonable estimate, and most importantly for the meticulous job he did in installing the system. I can't say enough about RadonGuys.
They are very efficient and professional. John is so reliable. He came to check our radon fan in a very fast time manner and had the problem fixed well. Also the charge is transparent and reasonable. Highly recommend!
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1 change recorded — last scanned Aug 28, 2026.
Aging-in-place bathrooms4.9
Named project managers4.8
Fast disaster recovery4.5
Basement flood repair completed while owners traveled3.0