Residential Fuel Systems

Residential Fuel Systems delivers home heating oil, and a recent customer said it gave them quality heating oil delivery at a great price. The company describes itself as family-owned, says it has been in business 15 years, offers an automatic oil delivery option, and lists Stratford, Trumbull, Milford, Fairfield, Bridgeport, New Haven and Stamford among its service towns. A customer who ran out of fuel during the previous year's cold snap said it was handled as an emergency and the owner showed up to make sure they got oil; that customer also called the office staff polite and helpful. A customer said the company accommodates last-minute requests for dumpster rental, trash pickup and home heating fuel. A customer who has used the company since moving to Connecticut said the owner and the entire family "truly care about their customers." A 2025 customer who ran out of oil said the company delivered the same day despite a packed schedule. A 2025 customer said the company, their eighth call that day, was the only one able to deliver oil on Friday rather than Monday. A 2024 customer who was almost out on Christmas Eve was first told delivery would be Thursday; that 2024 customer said the oil came within 4 hours that same day. A 2024 customer said delivery came within 2 hours of calling. A 2023 customer described ordering heating oil as needed, an automatic delivery program, and same or next day delivery without a contract. A 2022 customer who ran out of oil on a cold morning said the company showed up within the hour. A 2026 customer wrote that 50 gallons more than they authorized were delivered while they were not home and were charged for. That 2026 customer wrote that a first call brought no refund, and a later call reached someone who refunded the mistake. A 2025 customer felt misled by the prices listed on the website and said the charge per gallon came in above the higher posted price; that 2025 customer said the person on the phone had warned the posted price could not be guaranteed.