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RestoPros of Plymouth-Barnstable is a 24/7 water, fire, mold and storm damage restoration company founded in 2018, so it's about eight years into operating on the South Shore and Cape. The company is run day-to-day by owner Rob, alongside a small crew reviewers repeatedly name — George, Jorge, Brendan and Aaron — handling emergency calls for flooding, burst pipes and storm damage. Every one of its 14 written reviews is five stars, and the pattern across them is speed: multiple reviewers describe the crew arriving within hours of a first call, including a burst pipe during a February 2026 blizzard and a basement that took on four feet of water after a heavy rainstorm, where the team brought pumps and fans within an hour and followed up with dehumidifiers and mold remediation. Several describe being walked through the process step by step during a stressful moment — a burst pipe, a death in the family paired with a flooded basement, a leaking water heater discovered at night — with reviewers consistently calling the crew professional, honest, dependable and clean to work with. The most recent review, from mid-August 2026, describes the same pattern: a quick, pleasant response after a kitchen sink leak. Its Massachusetts construction supervisor license, held by Nathaniel Hamel, is active and state-verified, and BBB rates the company A+ and accredited — matching what the company says about itself. It also self-reports IICRC and EPA Lead-Safe certification, standard credentials for restoration work, though those aren't independently verified here. For an emergency water, fire, mold or storm situation on the South Shore or Cape, this is a company with a genuinely strong, consistent, recent track record for fast response and clean follow-through — worth calling first for exactly that kind of emergency.
We had damage in a rental resulting from a water leak under the kitchen sink that also affected the basement ceiling. Our plumber who fixed the leak recommended us to contact RestoPros. Interaction with the owner, Rob, was very pleasant. He sent George to assess the situation. He was very knowledgeable and informed us that the damage was not extensive as originally thought and could be fixed by a handyman. RestoPros are clearly a reputable company.
I highly recommend this company. We had a basement flood the very morning after a death in the family. Massive amounts of water was the last thing in the world we wanted to deal with. As visitors, we were not familiar with businesses in this area so I just went online to find a company. Owner answered the phone and explained everything clearly. They showed up quickly and went straight to work. Water had spread throughout the lower level and the gentleman was careful to not only remove all the water, but also spray for potential mold. The fans and dehumidifier ran for several days, then he sprayed it again. Courteous, on-time, did what they promised at a fair price (it was on the weekend). We paid cash in full, rather than go through homeowners insurance. Another company I had called only wanted to go thru insurance, which may be fine for some people, but not in our situation. Hopefully you won’t need their services, but if you do, don’t hesitate to hire them.
I have to say that I had a great experience with RestoPros of Plymouth. The service was quick, professional and clean! Jorge, one of the restoration pros was personable and professional as well as the owner Rob. I highly recommend them and wouldn’t hesitate to hire them if their services are needed! Go local!
Blizzard of 26 help!! I had a water pipe burst last night and after calling around to hear I’d have to wait weeks/months, I found RestoPros. Talk about being in it with you!! They immediately dispatched someone out to assess the situation and were prepared to get to work within hours. Since this just started, I can’t speak to the end product. But, the knowledge and support and comfort they had were amazing! Thank you!
Theses guys was awesome and very professional. George and Rob was a pleasure to work with and I would definitely hire this company again.
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Re-analyzed rating 4.5 → 4.3
Added 14 new comments, added 20 new photos, verified active license, established 4.5 rating
Aging-in-place bathrooms4.9
Insurance-coordinated fire and flood rebuilds4.7