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Verified record
No state license for this trade. New Hampshire doesn't license or register remediation servicesbusinesses, so there's no state registry to check. That's true of every remediation services business in the state, not a mark against this one. Insurance is self-reported.
- Not rated by the BBB
- 5 reviews in the last 6 monthsNo negatives
- 4 customer photosOf completed work
Highlights
- Consistent praise — 54 reviews since 2019, most naming Jeremy by name
- Fast response — reviewers repeatedly cite same-day or next-day visits
- One mixed review — a 2021 HomeAdvisor review cited an unresolved infestation
Restoration 1 of Windham is the local NH franchise of the national Restoration 1 brand, run out of Windham and covering Manchester and the surrounding area with water damage, fire damage and mold remediation, available 24/7. Nearly every review across seven years names the same person — Jeremy — and the throughline is speed: reviewers describe same-day or next-day visits for mold under mobile homes, leaks behind cabinetry, septic backups and flooded basements. The record is unusually deep and consistent: 54 reviews from 2019 through 2026 across seven platforms, 5 stars on Google from 63 ratings and 4.9 on both Angi and HomeAdvisor from 24 each. The specifics repeat rather than just the star count — a first-time homebuyer this July described an overwhelming urine smell on the top floor turned around; a 2025 customer said Jeremy honored a mold-treatment warranty for free even after it had technically lapsed; a 2024 review described a same-day response to a serious water-leak emergency, and another to a septic backup handled 'very professionally.' Reviewers consistently mention clear, upfront pricing and honest assessments that don't push unnecessary teardown work. There's very little to flag. One 2021 HomeAdvisor review, at 4 stars rather than 5, described an infestation that wasn't fully resolved, with the customer noting the attic door hadn't been opened during the visit — a minor exception in an otherwise unbroken run of five-star accounts. For mold, water or fire damage on a Southern New Hampshire property, this is a business with a long, specific, and remarkably consistent record behind it — the main thing worth confirming is scheduling for anything beyond routine mold or water jobs, since most of the record centers on exactly that kind of work.
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