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Restoration 1 of Windham is a franchise location of the national Restoration 1 property-restoration brand, serving Windham, Manchester and surrounding New Hampshire towns with mold remediation, water damage and fire damage restoration, and 24-hour emergency response. The business says it is available around the clock; the Better Business Bureau also lists smoke-odor treatment among its services. Almost every customer names the same person, Jeremy, and describes the same pattern: a call returned quickly, a same-day or next-day visit, a written estimate, and the work done within days. In 2026 a first-time buyer wrote that an overwhelming urine smell had made the top floor of the new house unlivable and that the visit turned the situation around; another homeowner described an honest read on ceiling damage that avoided unnecessary teardown; a third said Jeremy honored a mold-treatment warranty that had lapsed a few months earlier and re-sprayed at no charge. Reviews from 2023 to 2025 add attic and bathroom mold jobs where his estimate beat competing quotes, a dishwasher leak at a camp that had soaked the subfloor and basement ceiling, an air-conditioner drip traced behind built-in cabinetry, and a septic backup handled in a day. Two Angi reviewers in 2021 and 2022 even had him treat mold inside their cars. Sellers under deadline are a recurring theme: several people found attic mold during a home-inspection or listing and say he fit them in the same week so the sale could close. One 2024 reviewer noted that after attic remediation and an exhaust fan install, the space was still clear six months later. Google shows a 5-star average across 63 ratings and Angi 4.9 across 24, with five reviews in the last six months and none negative. The one less-than-perfect account is from 2021, when an Angi customer with an unusual infestation said the problem was not eradicated and that the attic door, where the pests lived, had not been opened during the visit. For a homeowner facing mold, a leak or storm damage who wants one responsive person on the phone rather than a call center, this is the kind of local outfit reviewers keep recommending. Confirm the scope in the written estimate and whether the job qualifies for the warranty customers mention.
Buying my first home and discovering that the entire top floor was virtually unlivable because of an overwhelming urine smell was absolutely heartbreaking. It turned what should have been one of the happiest moments of my life into an incredibly stressful experience. From the very beginning, Jeremy was amazing to work with. He called me the same day I reached out, was flexible enough to go to my property that very day, and had my estimate back to me before the day was over. Since I had left a key for him, he took care of everything without me even needing to be there. Throughout the entire process, he made me feel like a person rather than just another customer. As a first-time homeowner who was already overwhelmed, that meant more than I can express. Once I decided to move forward, Jeremy was able to start the job that same day. Even knowing he had a full schedule coming up, he made it a priority to get started so I wouldn't have to wait any longer to begin moving into my home. He kept me updated and sent me photos of the work, which gave me a lot of peace of mind since I couldn't be there. He was also incredibly understanding and flexible about payment. That level of trust and professionalism is something you don't come across very often. Jeremy made an incredibly difficult situation so much less stressful. His responsiveness, kindness, and genuine concern for helping me through such a difficult experience really stood out. I'm so grateful for everything he did, and I would recommend him without hesitation to anyone who needs his services. Thank you for helping make my house feel like it could finally become a home.
Outstanding work done by Jeremy. Very professional and reasonably priced. We would highly recommend Resoration 1 of Windham.
Five stars for Jeremy at Restoration 1. He was very helpful, prompt, and gave us an honest assessment of our ceiling damage without doing any unnecessary teardown or opening up the drywall.
We used Jeremy a few years ago for mold removal and he did a fantastic job. We are selling so we called him back and even though our warranty was a few months passed he still honored it and came in and sprayed no charge! He is extremely personable and trust worthy. Would recommend him and his company to anyone!!
Jeremy was great with his communication and easy to work with. He did a fantastic job taking care of our project. So grateful for his expertise!
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1 change recorded — last scanned Sep 3, 2026.