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Richard Tierney HVAC Specialists is a Boston-area heating and cooling company with a mixed history online — three Google reviews from 2021 to 2024, and a 3-star average from four ratings. The praise and the complaints both cite specifics. In a 2022 review, a customer called the response time and professionalism excellent and said the price was fair. In a 2021 review, a landlord said a technician never showed up for a scheduled appointment during a winter heating outage, with no follow-up call, leaving their tenants without heat overnight before they found another company the next day. Worth knowing before calling: a 2024 review flagged that the business's Google listing and its own website both point customers to an address on Sycamore Street that the reviewer says is wrong — confirm the current location and appointment details directly rather than trusting the online listing. Given the small number of reviews and the conflicting accounts, it's worth asking about scheduling reliability and confirming a visit is firmly booked before counting on it, especially for anything time-sensitive like a winter heating outage.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Richard Tierney HVAC Specialists. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
“I called Monday morning and he was able to come at 5:45pm the same day. Ritch quickly determined the issue and gave me the exact part number to order.”
PLEASE NOTE: This business in NOT on Sycamore Street. Google listing AND company's own template website direct customers there, but that is the incorrect location.
Excellent response time and professionalism. Highly recommend you don't waste time with anyone else!! Also very fair price.
Never showed up for appointment made by daughter l guess in the middle of winter. Unprofessional. Unreliable. Do not use. Would not recommend. Not even a phone call knowing there was no heat at the house. My tenants were NOT happy. Luckily l found a company the next day. Just plain Irresponsible and Thoughtless. Definitely NOT recommend. Mom and pop shoddy business. Will disappoint
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1 change recorded — last scanned Sep 17, 2026.
Transparent diagnostics5.0
Broad plumbing and HVAC range5.0
Repeat, years-long customers5.0
Water heater and boiler installs5.0
Decades-long customers5.0
