Rivic Heating and Air Conditioning

Rivic is a small Methuen heating and cooling shop working the Merrimack Valley — the company says founder Andrew Samples started it in 2013, after eight years at a Lawrence mechanical contractor and two decades in the trade, and that he runs a five-person licensed crew covering Methuen, Lawrence, Andover, North Andover, Dracut and Haverhill. What customers write about is speed and plain talk. A December 2025 reviewer had an AC failure overnight and said a technician named Tim had the unit running again before sunrise; another that month described Jim arriving for a furnace repair with the right parts already on the truck. In a December 2025 review, a homeowner appreciated being told what had worn out and how it could be fixed without an upsell to a new system. More recent comments run the same way — on-time arrivals, faults explained in ordinary words, repairs finished quicker than expected. Two things to weigh. The written history is short: 22 reviews, all of them from 2025 and 2026, nearly all a single general sentence, which is a thin base to judge a contractor on however positive it reads. And every credential on offer is the company's own statement rather than a verified one — NATE certifications in AC, gas heating and hydronics, EPA 608 Universal, BPI Building Analyst for Mass Save assessments, a Massachusetts refrigeration technician number for Samples and a journeyman gas fitter number for a colleague. None of those has been confirmed against a registry. Worth a call for a straightforward furnace or AC repair, replacement or seasonal tune-up in the Methuen area. Before booking, ask for the licence and certification numbers directly and check them with the Commonwealth, and ask for two or three customer references from jobs like yours.