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Rollstone Fuel Co is a Fitchburg, Massachusetts fuel-delivery company that neighbors call as much for emergency refuels as for routine heating oil service. It describes itself as a full-service oil business that also handles heating and cooling, including oil tank replacement, furnace installations, heating repairs, and automatic delivery; it also states it offers free estimates and is insured. Reviewers on Google keep coming back to the same thing: showing up when it counts. In a 2023 review, a customer described her 97-year-old mother running out of oil on Christmas Day — Rollstone came right out with 10 gallons to get her through the day, helped get the furnace running again, and came back the next day. In a 2025 review, another customer said a previous company had left their boiler's flue pipe clogged with soot after a cleaning, leaving them without heat and hot water; Rollstone came out and remedied the issue. In a January 2026 review, a longtime customer who has had the company handle a number of jobs over the years called it extremely reliable and efficient; in a 2022 review, another longtime customer said Rollstone replaced a cracked oil burner in an old house and keeps an aging system running in their current one, calling the service responsive and professional. On Google, the company holds a 4.4-star average from 43 ratings, and its Better Business Bureau profile carries an A+ grade with accredited membership; the BBB also lists a Massachusetts Department of Public Safety and Inspections license, BU-108413, for the company — worth confirming directly when booking. Rollstone fits households that want reliable oil delivery and furnace or boiler troubleshooting, including same-day help in a pinch; ask about current delivery windows and whether the automatic-delivery program covers your address before signing up.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Rollstone Fuel Co. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
One of the nicest family businesses I’ve come across. Rollstone has done quite a few jobs for me over the years. They are extremely reliable, efficient, and very nice!!
Switched to Rollstone a year ago, competitive prices and always timely and professional delivery. Previous company that serviced my boiler left flu pipe full of soot after cleaning…Rollstone came out and immediately remedied the issue that had left me without heat and hot water. Thank you Rollstone!
It was Christmas day and my 97 year old Mother ran out of oil. She is not set up for auto delivery so it is all her fault. Rollstone Fuel came right out and gave her 10 gallons to get her through the day. They helped her get the furnace running again. They came back the next day and filled the tank. She said they were very polite and friendly.
Chose this company last year for fuel delivery (kerosene) after Brideau Oil Company in Fitchburg totally screwed me over last season leaving me without heat in January for more than a week.... they put heating oil in with treatment claiming it was fine... it then ruined my heating system. I'm a fuel assistance customer...I feel I'm being discriminated against... now this year again a fuel company Rollstone Fuel Co. who has no humanity & in February with no heat cancels my account after initially committing to replace my outside fuel tank that needs replacing stating they just don't want to deal with me & the issues with my tank... thanks for leaving me high & dry with no knowledge of where to turn next... evil company... I will write reviews about this at every opportunity I can find....
I have been using Rollstone Fuel Co. for many years. In my old house they needed to replace a cracked oil burner, and in my current house they keep an old system running perfectly. They are very responsive, courteous, friendly, and professional. I am more than pleased with them, and I rely on them to keep us warm in the winter. They are the best!
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2 changes recorded — last scanned Sep 22, 2026.
3.8
3.2
