Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup's Hyannis location says it provides 24/7 residential and commercial plumbing, drain cleaning, water heater, water treatment and water damage restoration across Cape Cod and southeastern Massachusetts. The company says Roto-Rooter was founded in 1935 and that the Hyannis location is managed by Andrew Berg. On Google it holds 4.9 stars from 1,270 ratings. A customer with a septic line clog on a Saturday booked a 4:00 appointment online; the technician arrived around 4 and fixed the problem in 1 1/2 hours, and a video tech came a few days later. A customer said Ryan removed an old 50-gallon water heater and installed a new 50-gallon tank on a holiday weekend. After a different company estimated $9,000 to $14,000, a customer said Ryan did the necessary repairs for $750. A customer said Jose diagnosed a corroded washing-machine shutoff valve and fixed it as billed in the original quote. A customer called the $828 charge for unclogging a toilet with an auger, five minutes of work, extremely expensive. A customer said that after paying a $100 fee for a quote, they were told replacing a washing machine water shutoff valve would cost $800 plus parts. A customer said the technician cleared a clog in 30 minutes that they had spent 7 days on, and named a $681 standard charge to clear a sink drain only after looking at the job. In a 2024 review, a customer said the camera tech for a paid follow-up procedure told them 3 hours after the appointment that he was not coming. In a 2023 review, a customer said a dishwasher swap was quoted at over $1,200. A Massachusetts plumber license, number 2604-PL-C, held by G.W. Chapman Inc Dba Roto Rooter Inc, is expired on the state registry.