Russell Mill Remodeling, LLC
Local business · 51R Old Bog Rd, Plymouth, MA 02360, USA
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Highlights
- BBB accredited — A+ rating held since 2018
- Strong Google rating — 5.0 average across 16 ratings
- Consistent multi-source praise — reviews since 2021 lean positive across 5 platforms
- Modest review volume — just 16 Google ratings and 7 reviews across 5 sites
Russell Mill Remodeling works out of Plymouth, taking on additions, kitchens, baths, and the custom carpentry that ties a renovation together across the South Shore and Cape Cod towns of Barnstable, Chatham, Duxbury, Falmouth, Kingston, Plymouth, and Scituate. The company's own site credits owner Shane Browning with starting the business in 2013, shortly after he passed his state contractor's exam. The history behind it is short on volume but long on consistency. Seven reviews written between 2021 and 2025, spread across five different sites, run almost uniformly positive, and Google separately shows a 5.0 average from 16 ratings. The company also holds a Better Business Bureau A+ accreditation dating to 2018 — a business-standing grade rather than a reviews-based score, since BBB doesn't factor customer reviews into that letter grade. Nothing here reads as a red flag, and every mention of the company across sites points the same direction. One loose thread worth asking about: the website dates the business to 2013, but BBB's own records and Shane's LinkedIn profile both put the formal start around 2016 — a gap worth a quick question if exact tenure matters to you. For an addition, a full remodel, or built-in carpentry on the South Shore or Cape Cod, this reads as a small, owner-run shop with a clean if modest track record — worth a call, with the usual step of getting your project's scope and timeline in writing before signing.
Read the comments
Most recent comments
- 5.0Sep 12, 2025
We are delighted with Russell Mill Remodeling! We had a second floor added to our cottage. Shane was great to work with, the level of communication was perfect, we got a fair price, all workers were respectful to the property and to neighbors. Shane offered great advice and transparency when decisions were needed. Excellent craftsmanship and attention to detail throughout! We plan to hire Russell Mill to remodel our kitchen at our primary home. We can’t think of anything to caution people about. If we could add anther star for someone that overachieved we would. John and Laura Tobin
— John TobinView on Google Reviews ↗ - 5.0Sep 9, 2024
We have had Shane complete three major projects on our house over the past ten years. Recently he remodeled both of our bathrooms. He has also replaced all our windows and re-sided our house. Finally, he renovated our bedroom, including custom building a floor to ceiling bookcase that is beautiful. Shane is honest, reliable (he is there when he says he is going to be there), polite, thorough and meticulous in his work. His cabinetry skills are gifted. As our contractor, the tradespeople he brought in were polite, cleaned up after themselves and completed quality work. We highly recommend him for any job you may need done.
— Michael LeducView on Google Reviews ↗ - 5.0Apr 8, 2024
My wife, children, and I moved to Plymouth about a year ago to a well established house. However, it needed a few updates for a growing family. So, we searched for a general contractor, and we came upon, Shane, the owner of Russell Mill Remodeling. Shane has done two projects (upstairs bathroom and backyard deck) for our home that we are just absolutely thrilled with the results. We had so many thoughts and ideas that having Shane help conceptualize our plans the final results were impressive. Shane is knowledgeable and highly skilled. The attention to detail and execution you can really tell he wants to get it right the first time - perfectionist. We have another project down the road that we would like to have done and without hesitation we know who we will be calling. Thus, if you are looking for a general contractor look no further, Shane, is your guy.
— Jeffrey BerleusView on Google Reviews ↗ - 5.0Apr 5, 2024
Shane did a fantastic job taking our sunroom from blueprint to finish! He's very thorough, thoughtful and observant. For example, we have a fairly unique way that our doors are trimmed in the house and he matched that trim without even being asked to do so. (I'd even forgotten that it was different, and when I looked at the sunroom work, I realized he'd matched it!) He also replaced a porch for us without blueprints, and his design and execution was excellent and in keeping with the style of our other porches and the house. In short, if you have a little panic moment that you may have forgotten to relay some important detail, Shane's already noticed and has it covered. No stress needed!
— Virginia Sinnott-StutzmanView on Google Reviews ↗ - 5.0Aug 10, 2023
Shane built an in law addition an did a fantastic job. He was always on time. Follows up on everything he did. Constantly we were updated as to what was next and the cost. It’s beautiful thanks to Russell Mill Remodeling.
— anne kaneView on Google Reviews ↗
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Update history
Added 7 new comments, added 69 new photos, license now expired, established rating 4.1
- state registry now shows the registration lapsed
- behind the score: Modest review volume — just 16 Google ratings and 7 reviews across 5 sites