Rutland Turfcare & Pest Control

very professional and thorough

I've had Rutland for a couple of years at this point and signed on to their anual service. I have had Absolutely zero ant sitings since they came the first time. They also managed exterior and interior rotent activity very well. When a hornet's nest appeared in a tree by the deck they promptly and expertly removed this at no extra cost above the anual service. The crew is always prompt and professional, and their work is guaranteed, althgouh I have never needed to call them back for an issue outside of the hornet's nest.

I am so happy with their service. I feel like they are so careful and considerate to treat our home and lawn very special. All the technicians that have come to treat our lawn have been kind and knowledgeable. Our lawn looks beautiful!!

Buyer Beware!! If you are looking for lawn care/pest control…stay far AWAY from Rutland TurfCare and Pest Control. I admit, I missed the fine print stating that “our service is continuous from season to season for your convenience”. Honestly, I had no intention of continuing the service and did not reach out to cancel. Didn’t really think I had so since I was a pre-pay client and did not receive anything in writing. However, they came right over last week to treat my lawn. Here is my issue: Last season we requested calls prior to treatment as I have special needs dogs that need scheduled break times since they are not mobile. That request was ignored more than once…and there was no call this time either. Now there is a balance that I owe, and I will pay but I need to let others know that the fine print definitely needs to be read….I had to go back to my original receipt from 3/14/25 to read this. So shady…and the fact that they don’t follow simple directions…a phone call prior to treatment…speaks loudly of their sloppiness. For the record, we use Ransford Pest Control and they are outstanding!! They always manage to call before coming out. REPLY TO OWNER RESPONSE - I appreciate you taking the time to respond. I will not be calling directly as I have already done that. If you really cared about this review, you would have reached out to me. I guess we can agree to disagree. My husband has no records of phone calls...and I would be willing to show phone records. Could not find any emails nor do I recall a letter. As for automatically renewing...I am a cash pay ahead client. My records show that fact. At this point, I have paid my bill because $72.00 is well worth it for me to not have to deal with your business ever again.

Rutland may be good at some things, but did not seem to have the knowledge or techniques to control rats, especially when the rats had moved inside for the winter. They were unable or unwilling to find where the rodents were entering the home, and missed at least two entry points. After waiting 3 weeks with zero results to show for the money we'd spent, I hired another company. They proposed a clear plan that explained the course of their treatment, which has followed their time-line. Rats are hard to eliminate once they get inside a home. But nothing Rutland did would have eliminated them. In fact, because they did nothing to seal the home, we could have been feeding new animals forever. A lot of wasted time, anxiety, and money.