Scherrer Hardwood Floors

Scherrer Hardwood Floors is a family-owned hardwood flooring business based in Dennis Port on Cape Cod, run by owner Jair and described by the company as family-run "for over two generations." It is hired for hardwood floor installation, refinishing, sanding and staining, along with related stair, tile and deck work. Across 25 reviews collected on Google, Houzz and Angi between 2019 and 2026, the large majority are five-star accounts naming Jair directly and praising his responsiveness, punctuality and craftsmanship. Several customers are repeat clients, including one who reports roughly 15 jobs over more than 12 years and a law-firm client who returned for four distinct projects. Reviewers describe specific work — refinishing 1970s-era red oak, matching a kitchen floor's existing stain, and replacing a damaged bamboo floor with prefinished oak — and several call the pricing reasonable or affordable. One 2020 review on Houzz describes a starkly different experience: the reviewer says Jair damaged their oak floors partway through a sand-stain-seal job, then stopped work after denying there was an issue, and that the dispute ultimately cost roughly $19,000 in floor repairs, HVAC cleanup and legal fees after an insurance coverage exclusion. It is worth asking directly about insurance coverage and getting a clear written scope of work before booking a larger refinishing job. The company's tenure claims also vary noticeably by source: the website says "family-owned... for over two generations" with no year given, Houzz's listing claims "over 19 years of experience," and Angi's claims "26 years of experience," while BBB's own record puts the business's start date in 2014, roughly 12 years back. It is worth confirming directly with the business how long it has actually operated under this name. Recent activity is limited but positive (two reviews in the last six months, neither negative), and set against a long, mostly strong history, Scherrer reads as a personally-run, hands-on choice for hardwood work — one worth a candid conversation about the 2020 complaint and insurance coverage before signing a contract.