Security Pest Elimination

Security Pest Elimination is a Lowell-based pest control company carrying an A+ grade and BBB accreditation, with a Google page that's climbed past a dozen ratings averaging in the high 4s. What stands out across dozens of reviews from 2021 through mid-2026 is how often customers name a specific technician — Jim, John, Jose, Raymond, Vance — and describe getting genuinely educated, not just serviced: reviewers repeatedly mention a tech explaining what pest they're dealing with, how the treatment works, and what to watch for afterward. One longtime customer says they've used the company for 19 to 20 years, since a carpenter ant infestation in their new home, and has stuck with a yearly ant-barrier plan ever since. Response speed comes up constantly too — several 2025 reviews describe same-day or within-the-hour visits for active wasp, bee, and yellow-jacket problems, with one reviewer noting their office was back up and running within a few hours of calling. The written record covers a wide range of pests — carpenter ants, wasps and yellow jackets, mice, bed bugs — and the Better Business Bureau lists the company's offerings as extending to termite elimination and wildlife trapping (squirrels, bats) alongside mold detection and remediation, though those broader services don't show up in the customer reviews here the way the everyday ant, wasp, and rodent calls do. It isn't a spotless record. A March 2026 review said the company doesn't follow through on what it commits to. An October 2025 review reported a yellow jacket problem that wasn't resolved after the first treatment, with the reviewer noting the jury was still out. And in a 2021 review, a customer described a $295 mouse treatment that amounted to bait traps with no follow-up rechecks or sealing of entry points — feeling thin for the price. For a common pest call — ants, wasps, mice — the pattern here is a technician who shows up quickly and explains the work. For anything requiring multiple visits or a guarantee the problem is actually gone, it's worth asking directly what the follow-up plan looks like before booking.