Verified record
J J Loftus Co is a Woburn-area plumbing business serving metro-north customers. The available reviews describe pipe, toilet, tub, disposal, and faucet work, with one customer praising quick, efficient service and clear explanations. The review history is mixed. A 2023 reviewer called the business efficient, kind, and informative, while January 2024 reviews reported low-quality work, high cost, an unresolved leaking faucet, and rude follow-up. The business may fit straightforward plumbing repairs, but homeowners should obtain a detailed written scope and price, confirm warranty coverage, and ask how callbacks and unresolved issues are handled before booking.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from J J Loftus Co. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Different customers have different experiences and we’ve only had good ones . We had a cracked pipe a month ago as we moved into a new rental . Bob was quick, efficient and kind in explaining what happened, how it was fixed and what to do to avoid it. This time it was the toilet and tub both with issues. Mark came by replaced all the needed parts and both are working as good as new. I’d highly recommend them for any work in the metro north area . Bob came back to fix the trash disposal that was probably from the original home (~8-10 years). He fixed it and educated us on the interplay between the dishwasher and the disposal and tips. Alway's professional and kind. Thanks for the help!
Very poor service, low quality work. on top of it very expensive.
Disappointing Experience with JJ Loftus Plumbing I hired this plumber to fix a leaky faucet in my bathroom, but they did a terrible job. The faucet was still leaking eventhough a new one is installed after he left, and when I called him to complain, he was rude and unprofessional. Despite the hefty invoice I received, the issue persist, leaving me with both unresolved plumbing concerns and a lighter wallet. I do not recommend this plumber to anyone.
Loftus is a very efficient business. They know their business and are very kind and informative . Highly recommend .
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No changes recorded yet — last scanned Sep 10, 2026.
Fast emergency response4.8
Rapid response4.3
Emergency response4.2
101 years in business2.2
Prompt, fair service2.5
