Local business · Woburn, MALocal business · 426 R Main St, Woburn, MA 01801, USA
Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Mark's Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Fifteen minutes. That is how fast a homeowner said Mark turned up in a 2024 review, for a hole in the cast-iron pipe running from an upstairs toilet into the sewer line — and speed is the thread through nearly everything written about Mark's Plumbing & Heating. The BBB lists it as a sole proprietorship at 55 Poole Street in Woburn, started in June 2004 by Mark Hammond, three employees, open 24 hours seven days a week, graded A+ though not accredited. Google carries 4.3 across 23 ratings. The jobs people describe are the unglamorous ones. In a 2023 review a customer whose basement pipe had burst said other companies would not schedule them that week; Mark came out within an hour of finishing his first job and had the water back on in 25 minutes. A 2025 reviewer with a leaking hot-water valve under the kitchen sink said he swapped the valve, checked the adjacent pipes and took the time to explain how things worked. A 2022 customer had a clog sitting well past the garbage disposal cleared, and another had a gas water heater replaced. Price comes up as reasonable when it comes up at all. The exception is loud. In February 2022 a landlord posted a one-star review headed "Beware of Terrible Professionalism! Unreliable!" — it opens with a frozen pipe in a tenant's unit that Mark answered quickly, then turns on a quote for a washer/dryer hookup in that same unit. It is the only negative account on file, and it is four years old now. Written accounts run 2022 to 2025, so the picture is a few years old rather than fresh. Call him for the pipe that just burst — that is what the accounts are about. For a scheduled installation, get the scope, the price and the date in writing first, and ask for his Massachusetts plumbing licence number.
We had a hot water valve leaking below our kitchen sink. Mark was able to stop very quickly, changed the old valve, checked the adjacent pipes for potential problems, and even offered to change my drinking water filters. During the visit he was very courteous and informative. I was curious about the work and he took the time to explain how things work (with examples!) he did a great job and cannot recommend him highly enough.
We had an emergency at our home and needed a plumber ASAP. We called Mark's plumbing and he came down within 15 minutes to check out the problem. The problem was we had a hole in the cast iron pipe that connects to the toilet and also the sink in the upstairs bathroom. This also connected directly to the sewer line that goes outside the house. He came over and did a professional job along with another problem that we had with the bathroom sink upstairs. He was such an incredible help that day. He was friendly, professional and caring at all times. We highly recommend him as a plumber. We will be calling him for other projects we are planning. Thank you Mark
Gas water heater replacement ‐ prompt service and great workmanship
I was so grateful to find marks plumbing when my pipe in the basement exploded with water. All other companies wouldn't even schedule me that week. Got a hold of mark and he came by to check it out within an hour after his first job of the day. He was honest about what the issue was, showed me what needed to be replaced and had my water back on within 25 minutes. I will be keeping is number handy.
He came immediately after I called him and was able to quickly identify the issues and fixed all of the issues quickly. The pipe clogging issue was a hard one since the site clogged was far from the garbage disposal . Mark did a great job to have it fixed. In overall, I am very satisfied with Mark’s quality and responses. Mark was also very patient too!
Specializes in
Also offers
Languages
Added 7 new comments, added 21 new photos, established rating 3.7
4.6457 reviews
4.5481 reviews
4.5390 reviews
4.5103 reviews