Sillari Plumbing & Heating
Local business · 3 Winford Way, Medford, MA 02155, USA
Verified record
Highlights
- Honest, fair pricing — reviewers cite competitive, straightforward quotes
- Repeat customers — used by the same households for years
- Neighborhood trust — described as a reliable, no-fuss choice
- Mixed Google opinions — a longtime customer flags divided reviews on the owner
- Small rating pool — 3.5 stars rest on just 8 Google ratings
Sillari Plumbing & Heating is a small, Medford-based plumbing shop that's been fielding calls from Middlesex County homeowners since 2010, run by owner Charles "Charlie" Sillari out of 3 Winford Way. The word that follows this outfit around is honest: reviewers on BestProsInTown and neighbors on Nextdoor point to fair, competitive quotes and work that gets done without drama. One customer of several years backs that up, though the same post is candid that Google's page for Charlie carries some mixed opinions — and Google itself shows a modest 3.5 stars from just eight ratings, a small enough pool that a couple of complaints can swing it. There isn't much public detail beyond that — no breakdown of specific jobs or pricing, and no deep review history to lean on, so the safest move is asking a recent customer directly how a job went before booking. For a straightforward plumbing or heating call in Medford or nearby, Sillari is a name locals recognize and, by most accounts, one that follows through — just go in aware of the thin public track record and confirm current pricing and availability before scheduling.
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Most recent comments
- 5.0Apr 11, 2025
Called with a plumbing emergency of a shower valve leaking in the bathroom wall. Sillari responded rapidly and triaged the problem over the phone. The plumber arrived on time, worked quickly, and answered all my questions about the process.<br><br>Very professional service and would recommend.
— Zach FryeView on Google Reviews ↗ - 5.0Dec 23, 2023
We have used Silarri plumbing for the past 10 years since we moved here. Always honest and very fair. Highly recommend.
— Benjamin GrierView on Google Reviews ↗ - 1.0Sep 27, 2023
Employees are extremely rude in my experience
— Michael WrightView on Google Reviews ↗ - 5.0Sep 12, 2023
I have used his services for years. He is always timely and does great work
— Linda CaterinoView on Google Reviews ↗ - 5.0Aug 20, 2023
My stand up shower had apparently been leaking into the apartment below me. The first plumber we called was very clearly trying to con me (I won't get into details here). So I started calling other plumbers. Sillari was the first to call me back. I described the issue to him in as much detail as I could as well as what the first plumber had told me. Sillari asked me a few questions about the shower, then told me over the phone what he thought the issue was and how I can test for it on my own. Sure enough, the test he instructed me on over the phone went exactly as he suspected and I was able to repair the problem myself with a $20 piece from Home Depot. Sillari impressed me with his honesty AND with his know-how. I was blown away that I could simply describe the issue over the phone to him and he knew exactly what was wrong and what to do about it. The first plumber quoted me $8500 to fix it. Sillari walked me through it on the phone at no charge. I am grateful for his expertise and honesty and will definitely reach back out to him with any plumbing needs in the future!
— Ophir DeganyView on Google Reviews ↗
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Update history
Added 5 new comments, established rating 3.5
- behind the score: Mixed Google opinions — a longtime customer flags divided reviews on the owner