Verified record
Sillari Plumbing & Heating is a Medford plumber with a small but telling written record — the kind where the same story repeats even though there are only a handful of reviews. A 2023 review describes calling around after a different plumber tried to oversell a fix for a shower leaking into the apartment below; Sillari was the first to call back, asked a few questions, and correctly diagnosed the problem over the phone before ever showing up. Two other reviewers, including one who's used the company for ten years, describe the same thing in shorter form: honest, fair, and timely. A 2025 review describes a genuine emergency — a shower valve leaking inside a bathroom wall — handled with a quick phone triage and an on-time plumber who worked fast and explained the process. One account stands apart: a 2023 one-star review says the employees were "extremely rude," without any further detail about what happened. It's worth asking about directly, since it doesn't match the tone of every other review in the record, but there's nothing more specific here to go on. With only five written reviews to work from, this reads as a small, personally-run shop where the owner's own diagnostic sense is the headline strength — worth a call for a plumbing problem that's hard to pin down, with the one negative account as the thing to weigh.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Sillari Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Called with a plumbing emergency of a shower valve leaking in the bathroom wall. Sillari responded rapidly and triaged the problem over the phone. The plumber arrived on time, worked quickly, and answered all my questions about the process. Very professional service and would recommend.
We have used Silarri plumbing for the past 10 years since we moved here. Always honest and very fair. Highly recommend.
Employees are extremely rude in my experience
I have used his services for years. He is always timely and does great work
My stand up shower had apparently been leaking into the apartment below me. The first plumber we called was very clearly trying to con me (I won't get into details here). So I started calling other plumbers. Sillari was the first to call me back. I described the issue to him in as much detail as I could as well as what the first plumber had told me. Sillari asked me a few questions about the shower, then told me over the phone what he thought the issue was and how I can test for it on my own. Sure enough, the test he instructed me on over the phone went exactly as he suspected and I was able to repair the problem myself with a $20 piece from Home Depot. Sillari impressed me with his honesty AND with his know-how. I was blown away that I could simply describe the issue over the phone to him and he knew exactly what was wrong and what to do about it. The first plumber quoted me $8500 to fix it. Sillari walked me through it on the phone at no charge. I am grateful for his expertise and honesty and will definitely reach back out to him with any plumbing needs in the future!
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Established 3.3 rating
No hard sell4.8
Permitted work3.6
Prompt, fair service2.5
Fixes others' mistakes4.5