Semper Mechanical, INC.

The story that keeps repeating in Semper Mechanical's reviews is the second opinion that pays off: one homeowner called in after a prior HVAC company misdiagnosed a wiring problem as a failing motor and quoted an expensive replacement — Semper found the real issue, a miswired contactor, and fixed it in under 90 minutes for a fraction of the cost. Based in Beverly, the company runs a Massachusetts-licensed HVAC operation (license 966-SM-B, verified active) with a Better Business Bureau A+ grade and a 4.9★ average across 83 Google ratings. The full history — 82 reviews stretching back to 2020 — leans heavily on installs and maintenance: ductless minisplits, full AC replacements, furnace swaps, heat pump projects, and the routine seasonal tune-ups that bring the same technicians back by name. Dan, Karl and Matt show up again and again in reviews for thoroughness — putting on shoe covers before entering a home, explaining a diagnosis in plain language, taking photos of the work. On pricing, several customers describe getting multiple quotes and choosing Semper anyway, citing transparency and patience with questions over the lowest number on the page; one heat-pump customer said the choice saved them thousands. When something goes sideways administratively, the owner has stepped in personally — one customer describes a billing misunderstanding resolved by a direct call from him within minutes. Not every account is positive. A recent review describes recurring drainage problems with a minisplit installed around 2021, with the system needing service again every couple of years. Separately, a furnace-blower repair during a snowstorm went badly for one customer, who says a promised replacement part never arrived on the promised timeline, leaving the house cold longer than expected. Both are real, specific complaints worth weighing against the otherwise consistent praise. Worth asking about before booking: which technician would be assigned, since the strongest reviews consistently name a handful of specific people, and — given the minisplit complaint — what maintenance schedule they'd recommend for a ductless system to avoid recurring drainage issues.