Verified record
Bill's Oil Service, Inc. describes itself on its Better Business Bureau profile as a fuel and oil burner service delivering home heating oil 24 hours a day, and says it sells, installs and services all types of heating systems. By its own account, the company was established in 1894 and incorporated in 1958 in Massachusetts. In a 2014 review, a customer of 10 years called Becky, the current owner, extremely friendly and helpful with oil, and said yearly cleanings had always gone extremely well; that customer paid monthly on a budget payment system. Another 2014 review said a service person came out the same day they called, and that after a different company's maintenance had left the problems in place, there were now no issues at all. In a 2012 review, a customer said they come on time and even cleaned the furnace. A different 2012 review put the oil price in the top ten percent for price, and said the skilled technicians were worth the added cost. In a 2006 review, a customer said the oil man who re-primed the pump was fast and did a great job.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from bill's oil service. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
It went very well. We called, and a service person came out that day. We had a different company maintain it and these problems were still there. Now, no issues at all.
I've been using Bills Oil Service for 10 years myself, and my family has been loyal customers for years before. Becky the current owner is extremely friendly and helpful with oil. The service staff has been professional and responsive. Yearly cleanings have always gone extremely well and they have kept my oil running without any problems. I pay monthly using a budget payment system and they have been more than understanding on my then one occasion when issues have come up.
I am satisfied with them. I like them because they always send someone out when I call them. They come on time and they even cleaned my furnace. I will recommend them to anyone.
They were good. They had good pricing. I would use this company again if I needed them.
I use them because they are responsive, and their work is very good. The price for the oil is not the most costly, but it is in the top ten percent for price. Having the skilled technicians is worth the added cost. I will continue to use them.
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2 changes recorded — last scanned Sep 25, 2026.
Transparent diagnostics5.0
Broad plumbing and HVAC range5.0
Repeat, years-long customers5.0
Water heater and boiler installs5.0
Two AC technicians out within a few hours5.0
Leak traced and repaired same day3.9