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Water in the basement is the call this SERVPRO location answers most. A recent customer said a team arrived within 1-2 hours of an emergency call, and that Balty, Perez and Selvin made sure all the water-damaged areas were removed and humidifiers were set up within a few hours of the damage. The company describes itself as a cleanup and restoration business that specializes in water and fire damage, storm and mold remediation and construction, and it advertises 24/7 emergency service. Its own site lists East Hartford, Mansfield, Coventry, Hebron, Columbia, Bolton, Andover, Manchester, Storrs and Amston as its service area. A recent customer wrote that Selvin and Milton came out on a Friday evening to handle a basement sewage leak. A recent customer said Pedro and his team assisted after ice damage and were quick to respond. A 2025 customer said Chris McCarty inspected the damage after a dishwasher flooded the kitchen and basement, and that his crew stayed until almost 9pm sanitizing, ripping out the downstairs carpet and setting up blowers. A 2024 customer said that after a kitchen fire left smoke damage throughout the house, the entire contents of the house were removed, and Paulo's crew was considerate of the cat left behind. A 2024 customer said the company packed out an entire house in a week after a water leak. A 2024 customer who called about a hoarding situation said two rooms were cleaned and washed and a rug disposed of in 2.5 hours, and called it well worth the money. A 2022 customer said an estimate visit booked through the emergency number was pushed to the next month, the customer never heard back from the manager, and no one showed up for the appointment.
We had the pleasure of working with Pedro and his team with Servpro of Manchester this year. They were very professional and assisted us after ice damage. They were accommodating with our schedules and needs. Their work was efficient and they were quick to respond.
I had an emergency call and within 1-2 hours of placing the request a team arrived at my house. Chris & Dennis were very responsive. Their team that remediated the water damage: Balty, Perez and Selvin did a fantastic job! They were extremely thorough, listened to my concerns, and made sure all the water damaged areas were removed and appropriate air and humidifiers set up within a few hours of the damage occurring 5/5 stars!
Selvin and Milton were WONDERFUL! They came out in a Friday evening to handle my basement sewage leak and were polite, professional, and fast! They were even great with my dog. Highly recommend.
Nicky and Elizabeth did an amazing job on the demo of our kitchen. Highly recommend!
Milton and Kevin were so professional and carefully cleaned our basement while taking special care of my belongings. I highly recommend Servpro. They made this stressful situation not a problem anymore.
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1 change recorded — last scanned Oct 30, 2026.
Luis arrived within an hour4.9
Quick response to a sewer backup flooding a basement4.5
Water-damaged room restored quickly and cleanly4.4
Radon cut from about 12 to 14.2
Two flooded kitchens restored within a month4.1