Verified record
SERVPRO of Nashua holds 4.8 stars across 163 Google ratings. Its own site says it specializes in water and fire damage, storm and mold remediation and construction, offers 24/7 emergency service, and claims 59 years in business; it names Nashua as its service area. A 2026 customer said water damage meant having ceilings, walls and insulation removed, and that the containment setup kept dust and debris from spreading. That 2026 customer said Mary in the office kept them informed about appointment times and Josh was clear about the scope of work and next steps during the assessment. A recent customer named Lexie as crew chief and called the team very professional. A 2025 customer said Lexie and Damon walked them through each step of the process. In a 2025 review, a customer said Shon and Jonny asked where to set up their dehumidifiers and listened to suggestions so operations at the post were not interrupted. A 2024 customer with significant water damage in their basement said the technicians answered all their questions during the cleanup. A complaint on its BBB page says the company used a customer's credit card information to pay another bill without authorization. The company carries an A+ grade on the BBB.
Great team. Very professional. Lexie (crew chief), Malcom, Andrew, Jeremy, Tyler, Matt and Damon were excellent. Highly recommend
From start to finish, our experience with Servpro was stellar! Mary in the office was friendly and organized, keeping us informed about all appointment times. Josh handled the assessment and was professional, knowledgeable, and clear about the scope of work and next steps. The remediation team - Tyler, Matt, Andrew, and Damon - was outstanding! They were polite, professional, hardworking, and respectful of our home. I was nervous about having our ceilings, walls, and insulation removed due to water damage, but they immediately put me at ease. Their containment setup kept dust and debris from spreading, and they took their time to answer all of my questions (and I had many) while keeping me informed throughout the process. They worked efficiently and treated our home with care. I highly recommend this team and would absolutely hire them again!
Shon and Jonny was great had no problems with him at all. When they went to set up their dehumidifiers and their other machine they were asking me where they could put them and they listen to me when I made suggestions as to where they could go as to not interrupt our operations at the post. I would highly recommend those two to any other job that they ever go to. They were very professional from start to finish. They took the time to listen and see what we needed to have accomplished within our limitations that we have to continue operations.
Amazing from beginning to end! OUTSTANDING performance by both Lexie and Damon. These two folks were hard working, professional and cared for our property as if it were their own. They walked me through each step of the process. Do not hesitate having Servpro in a time of need. I cannot say enough about the impeccable service we received. Thanks again Lexie and Damon, you guys were great.
We had significant water damage in our basement. The technicians from Servpro were professional, competent and answered all questions we had during the cleanup. Thanks to Andrew Damon and his partner.
Specializes in
Service area
Languages
1 change recorded — last scanned Sep 30, 2026.