SEXTON ROOFING & SIDING

Sexton Roofing & Siding is a residential and commercial roofing, siding, window, gutter and entry-door contractor based in West Hatfield, Massachusetts, serving Western Massachusetts and parts of northern Connecticut. The company traces its roots to 1985 and has been locally and family-owned by Sasha Wilde (owner) and Tim Wilde since they acquired it from its founder. Homeowners who hired Sexton consistently point to the same handful of things: clear, prompt communication from the first phone call through the final walkthrough; crews that show up on schedule and finish quickly, often replacing a full roof in a day or two; and thorough site cleanup once the job wraps. Reviewers repeatedly name the same staff -- Tim, Sasha, Spencer, Sho, Mike, Scott and Ray -- across jobs spanning full roof replacements, roof repairs, skylight and ridge-vent installs, vinyl siding, gutters and windows, on houses ranging from modern builds to 130- and 150-year-old homes. Several customers say Sexton's quote came in below competing bids for comparable work. The company is Better Business Bureau accredited with an A+ rating, and BBB lists Massachusetts Home Improvement Contractor and Construction Supervisor License numbers along with a Connecticut Home Improvement Contractor license for the business. Not every job has gone smoothly. A 2026 reviewer described being a no-show after booking an appointment at a home-show booth, with no follow-up call. A 2024 reviewer said a salesperson arrived hours late and quoted $9,000 to replace an entire roof without inspecting it, when another contractor later patched the actual problem for $20; that review also raised a complaint about unsolicited marketing emails. A 2022 reviewer said cap shingles were installed over old material rather than removed and replaced as requested, with a torn shingle re-nailed instead of replaced. A January 2026 update to an earlier five-star review reported finding loose nails around the property months after the work was finished. Sexton is a solid choice for straightforward roof replacement and repair work, and for siding, gutter, window and entry-door projects sold alongside a roof job, especially where responsiveness and a clean job site matter. Given the handful of complaints about a rushed sales visit and post-job cleanup, it is worth getting the price in writing up front and asking how nail cleanup is handled at the end of the job.