SEXTON ROOFING & SIDING

Sexton Roofing & Siding is a West Hatfield roofer, and one recent Google customer's leaky garage roof shows the work up close: the team removed the skylight near the leak, replaced three rafters and 4-5 pieces of plywood, then stripped the old shingles and installed new ones in one day, leaving the site spotless. The company's website says it has operated since 1985 and is family-owned by Sasha Wilde and Tim Wilde. A 2025 businesswest.com article said Sasha Wilde bought the business two years before, and a 2025 reidermedia.com piece said she and her husband, Tim, moved from New Hampshire after acquiring it. A 2025 gazettenet.com article reported the company as the grand prize winner of UMassFive College Federal Credit Union's inaugural Small Business Spotlight contest. Its Massachusetts home improvement contractor registration, number 208470, held by Wilde HSE, LLC, is active on the state registry. A recent Google customer said Spenser climbed onto the roof and into the attic to work out the scope, and that the installer, Jose, removed and reinstalled the original gutter guards, saving that customer several thousand dollars. A recent Google reviewer said the crew installed tarping over an area of the roof that was getting water damage while the job waited through a rainy couple of weeks, and that the project took two days. A recent reviewer said that when a small glitch came up, Mike jumped in his truck to retrieve the needed part. A 2026 customer said that, with snow two feet deep around the house, Mike, José and the crew built protections for the plants, shoveled off the roof, removed the old roofing and put on new roofing in about a day and a half. A 2025 customer said the whole roof replacement, removal included, was done in a single day with snow and ice on the ground. A 2024 customer said Sexton replaced the shingled roof, swapped clapboard for vinyl siding and wooden gutters for metal ones on a 150 year old house. A 2026 customer who made an appointment at the company's home-show booth said it was a no-show and never called or emailed to reschedule. A 2026 Google reviewer said that three months after the job they were still finding a significant amount of nails, and stepped on one after the company had already come back once to clean them up. A 2024 customer said the salesperson arrived several hours late without notice and, without looking at the roof, said it needed a full replacement for $9k; that 2024 customer wrote that another vendor patched a couple of spots for $20. The same 2024 customer said later marketing emails from Sexton had no opt-out and “leaked the emails of every Sexton customer,” and that the company ignored the message pointing this out. A 2022 customer who had cap shingles replaced on a low hip roof said the new shingles were laid over the old ones and a torn or cracked shingle was left and nailed down, work that customer's own contractor called shoddy. That 2022 customer said the owner was dismissive, offered to give the money back and then took that back.